Field Service Engineer

Job Description

Installs new or modified equipment at customers facility to ensure full functionality

Reviews performance reports and documentation from customers and field representatives

Inspects malfunctioning or damaged product to determine nature and scope of problem

Determine source of problem, and recommends repair and replacement

Coordinates problem resolution with engineering

Review machine designs and engineering drawings

Provides on-site technical assistance to help troubleshoot and repair equipment

Analyzes reports of technical problems to determine trends affecting future design, production, service, and processes

Develops service handbooks and bulletins based on engineering changes

Provides a communication link between the customer and the company to help ensure that effective service is provided

Tuition reimbursement

Will travel up to 75 percent

Must Have

5 years of previous field service experience

Mechanically inclined

Ability to read blueprints

Preferred-

Associates or Bachelors in Engineering

Electrical and Mechanical experience

Conveyer experience

Hydraulics experience

Work Environment

Very large, clean manufacturing space attached to a multi-story office building. When not traveling, time will be spent troubleshooting equipment. Work schedule includes 10-12 hour days with time and a half for overtime. Majority of jobs last 3 days, with some extending up to 2 weeks. Travel 2-3 weeks each month, including some travel to Mexico and Canada.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

Hiring diverse talent

Maintaining an inclusive environment through persistent self-reflection

Building a culture of care, engagement, and recognition with clear outcomes

Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.