Mortgage Loan Originator

Job Overview

Assist customers in securing conventional, lot, construction and FHA/VA/USDA residential mortgage loans in accordance with company policies and established Standard Operating Procedures (SOPs).  Ensure compliance with state and federal regulations while meeting sales goals. Responsible for all aspects of the Mortgage Loan Origination process including accurate, efficient and timely handling from receipt of the loan application to attending the closing. Must attain and maintain an active registration status with the NMLS (Nationwide Mortgage Licensing System and Registry). Work within a team to ensure loans progress through the pipeline efficiently and effectively and close within the rate-lock period.
Principal Accountabilities

Represent the Bank to both internal and external customers in a courteous, professional manner in face-to-face, written and telephone communications.Accountable for adherence to compliance standards including Bank Secrecy Act (BSA), quality of documentation, timeliness and volume of loans closed. Identify financial objectives and refer clients to other bank services. Actively protect confidentiality of customer and account information. Demonstrate Horizon Banks commitment to the communities in which we serve through active involvement in local organizations and events.
Duties

Develop and execute effective marketing plans to meet or exceed mortgage loan production goals.
Market, service and promote the banks mortgage products, including the solicitation of residential first mortgages through contacts with Realtors, builders, developers, closing agents, social media and other referral sources.
Independently monitor trends and developments in the local real estate market, as well as the changing rules and regulations pertaining to both conventional and government insured mortgages.
Interview potential borrowers applying for residential mortgage loans to understand their needs.
Analyze and screen preliminary loan requests on varied types of mortgage loans to determine which products best meet the customers needs and financial circumstances. Provide advice regarding the advantages and disadvantages of different financial products and recommend the most appropriate mortgage loan program for the customer.
Outline loan terms and conditions, and inform prospective borrowers of loan commitment.
Enter loan application into LOS (Loan Operating System), order credit reports, and upload to AUS (Automated Underwriting System). Collect critical documents from borrower and submit loan applications for processing and underwriting approval.
Once loan is underwritten, receive stipulations and assist to clear them.
Monitor the loan pipeline, tracking loans in process to ensure required documents are secured to ensure timely completion of the loan.
Communicate regularly with customers regarding progress of loan and items needed for loan approval. Address customer questions and concerns through investigation and corrective action.
Periodically run AUS reports to ensure loans continue to have a favorable result once loan documents are submitted
Communicate with Processor to schedule closing appointments. Travel to conduct closings with buyers, sellers, real estate agents, attorneys and others.
Provide credit counseling to delinquent or non-qualifying customers.
Develop and maintain knowledge of other bank products and services in order to effectively identify referral opportunities.
Maintain file coverage for team members out of office and perform other duties as assigned.
Report suspicious transactions or unusual occurrences to supervisor.
Perform all work in compliance with established regulations, policies, Standard Operating Procedures (SOPs), and instructions.
Maintain customer confidence and protect bank operations by keeping information private and confidential.
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