Secretary II

Summary: Perform very responsible secretarial work, process administrative and clerical detail and handle more difficult administrative matters independently; record/transcribe, or independently prepare correspondence, records and reports; perform public contact and related clerical and secretarial work; and perform related work as required.  Maintain confidentiality.

Essential Duties and Responsibilities: Work is performed under the general supervision of administration.  An employee of higher grade may provide leadership.  An employee in this position may be called upon to do any or all of the following: (Does not include all tasks employee may be expected to perform.)

1. Assist administrator(s) by screening office and telephone inquiries, providing information requested or referring to proper agency, and by answering confidential or other responsible correspondence and inquiries.
2. Prepare interoffice notices, bulletins and memoranda, compile information and prepare records and reports.
3. Assist administrator(s) by making appointments and providing reminders of scheduled activities.
4. Compose, type and process correspondence and reports.
5. Work with databases and specialized software programs.
6. Take detailed notes and transcribe.
7. Maintain confidential records, files and reports.
8. Relieve administrator(s) of routine details.
9. Reconcile or refer complaints.
10. Operate computer and other office machines and equipment. Use Microsoft Suite and Google Suite software programs, including creating and using spreadsheets.
11. Obtain office supplies and materials pursuant to standard organization processes.
12. Perform reception duties including directing calls and visitors.
13. Act as liaison intermediary between administrator(s), staff and the public in the absence of the administrator(s), as authorized.
14. Regular and predictable in-person attendance is required for this position. In-person attendance requirements may vary and will be determined by the supervisor.
15. Perform related work as required.