Senior Manager Information Technology Systems

Position Title:Senior Manager Information Technology Systems

Job Group:Professional & Scientific

Required Minimum Qualifications:Bachelor’s degree and 7 years of related experience

Preferred Qualifications:Experience with a focus on CRM systems (preferably Salesforce) and student information systems in a higher education setting

Experience leading in data analysis, reporting, and data integration projects in the context of admissions.

Experience collaborating with various stakeholders to improve and optimize systems.

Prior experience managing teams responsible for systems development, maintenance, and optimization, in admissions, recruitment, or enrollment management.

Experience managing complex IT projects from inception to completion, especially those involving systems upgrades or new technology implementation.

Job Description:

The Office of Admissions at Iowa State University is seeking a Senior Manager of Information Technology Systems. The senior manager oversees the Admissions Systems team and is a key strategic leader in the Office of Admissions. The senior manager leads and directs development and maintenance of admissions systems, administration, and development of the university’s student-focused instance of Salesforce CRM, data analysis and reporting within the Office of Admissions, and student search. The senior manager works closely with campus Information Technology Services and the Office of Student Information and is responsible for understanding the key functionality of admissions systems and business processes for the purpose of not only overseeing the supporting teams, but in providing guidance to colleges, departments, and programs in how to optimize the tools available through admissions systems in conjunction with recruitment efforts, programs, and communication. The selected candidate must work well under pressure and be committed to supporting the campus community throughout recruitment, admission, and transition processes. Example of Duties• Develops, modifies, and implements short and long-term solutions to information technology needs through new and existing applications, systems architectures, network systems, and applications infrastructure.• Implements and maintains the policies and goals for the IT department.• Conducts research and recommends the selection of IT equipment, applications, and supplies.• Reviews system requirements and business processes.Level Guidelines• Provides input into annual departmental objectives and action plans• Accountable for achievement of key annual objectives for a department• May provide input into institution policy within area of functional expertise• Responsible for functional output of a department or work team• Manages subordinate staff• Has full management responsibility for direct reports, specifically the authority to hire, fire, and counsel• May provide input to the budgeting process• Requests approval for financial actions beyond a limited scope• May provide input into financial decisions that impact department or work area

Candidates must be legally authorized to work in the U.S. on an on-going basis without sponsorship.

Appointment Type:Regular

Number of Months Employed Per Year:12 Month Work Period

Time Type:Full time

Pay Grade:PS813

Application Instructions:To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following: 1) Resume/Curriculum Vitae 2) Letter of Application/Cover Letter If you have questions regarding this application process, please email employment@iastate.edu or call 515-294-4800 or Toll Free: 1-877-477-7485. Why Choose ISU? Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as: • Retirement benefits including defined benefit and defined contribution plans • Generous vacation, holiday and sick time and leave plans • Onsite childcare (Ames, Iowa) • Life insurance and long-term disability • Flexible Spending Accounts • Various voluntary benefits and discounts • Employee Assistance Program • Wellbeing program • Iowa State offers WorkFlex options for some positions. WorkFlex offers flexibility on when, where, and how you do your work. For more information, please speak with the Hiring Manager.

Original Posting Date: October 18, 2024

Posting Close Date:October 25, 2024

Job Requisition Number:R15748

By focusing on the future and providing the best student experience possible, Iowa State attracts students and faculty who want to make a difference. With a comprehensive land-grant mission of education, research, extension and outreach, we produce scholars whose ideas change the world. And through Innovate at Iowa State , we provide innovative and entrepreneurial opportunities for students of all backgrounds. Located just 30 minutes north of Des Moines, the city of Ames was recently named one of the Top 10 cities in the U.S. for campus life and career opportunities.

Iowa State University is a welcoming, global, and culturally diverse community of students, faculty, and staff. Campus community members have a wide range of backgrounds and experiences and are committed to engaging with each other respectfully as outlined in the universitys Principles of Community (https://www.iastate.edu/diversity-and-inclusion/principles-community) . Iowa State recognizes that diverse intellectual and philosophical perspectives are vital to innovation, critical thinking skills, and a dynamic academic community that fosters the land-grant ideals of putting science, technology, and human creativity to work.

All offers of employment, oral and written, are contingent upon the university’s verification of credentials and other information required by federal and state law, ISU policies/procedures, and may include the completion of a background check and/or a consumer credit check.

Iowa State University is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, marital status, disability, or protected veteran status and will not be discriminated against. Inquiries can be directed to the Office of Equal Opportunity, 2680 Beardshear Hall, 515 Morrill Road, 515 294-7612, email eooffice@iastate.edu .

If you have questions about the application process please email employment@iastate.edu or call 515-294-4800 or Toll-Free at 1-877-477-7485 . Iowa State University provides reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should email employment@iastate.edu or call (515) 294-4800 or Toll-Free: (877) 477-7485 . TTY users are welcome to use the Iowa Relay Service number by dialing 7-1-1 or (800) 735-2942 .

General ISU compensation information can be found on the University Human Resources (https://www.hr.iastate.edu/careers/compensation) website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.