Customer Support Specialist

JOB REQUIREMENTS: R10054217 Customer Support Specialist (Open)
Location:Germantown, WI (LLC Support) – Management How will you
CONTRIBUTE and GROW? Airgas is seeking individuals with excellent verbal
and written communication skills, demonstrated attention to detail,
creative problem solving skills, and a positive team player who wants to
contribute to the success of their team. As a Customer Support
Specialist you will be responsible for managing accounts while working
directly with customers and sales representatives. Support for customer
requests which will include processing orders, generating quotes,
completing emails, product research and identification. Identifying,
analyzing, and creatively solving customer issues and concerns while
creating opportunities to increase customer satisfaction. Utilizing
various applications for order processing such as integrated customer
portals, EDI, and eCommerce. Managing, organizing and prioritizing
workload to maximize completion of daily responsibilities. Proactively
manage all open items to completion. A high level of initiative,
curiosity and potential to go beyond the described role as the team
responsibilities evolve. Special duties as
assigned.Are you a
MATCH? Preferred Education and Experience: High School Diploma required.
Associates or Bachelors Degree preferred. 2 years of customer
service/sales experience Or Minimum 2 years of relevant work experience
We care about and
support our Airgas Families. This is evident not only through our
competitive compensation but also through a comprehensive benefits
package that includes medical, dental, and vision plans, vacation, sick
time, floating holidays, and paid holidays for full-time employees. We
provide a progressive parental leave package for our eligible Airgas
parents, offering generous paid time off for the birth or placement of
children, including 14 weeks of paid child birth benefit for birth
mothers on leave, as well as paid parental leave benefits for other
associates. Additionally, we offer our employees a 401k plan with
company matching funds, tuition reimbursement, discounted college
tuition for employees dependents, and an Airgas Scholarship Program
for dependent children.
Your differences
enhance our performance At Airgas, we are committed to building a
diverse and inclusive workplace that embraces the diversity of our
employees, our customers, patients, community stakeholders and cultures
across the world. We welcome and consider applications from all
qualified applicants, regardless of their race, gender, sexual
orientation, religion, disability or any other protected characteristic.
We… For full info follow application link. EOE AA
M/F/Vet/Disability.Qualified applicants will receive consideration for
employment without regard to their race, color, religion, national
origin, sex, protected veteran status or disability
APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/0C2713F6F747412E