Parts Counter Representative

JOB REQUIREMENTS: Description About Us: At JX, we are more than just a
provider in the diesel industry; we are a team united by core values
that define our commitment to excellence. Our employees play a crucial
role in assisting both internal and external customers with solutions
for their needs. From entry-level opportunities to experienced roles,
this position is tailored for motivated and career-minded individuals
seeking the potential for growth and increased responsibility as they
expand their knowledge. Our values of Honoring Commitments, Creating
Positive Experiences, Fostering Lifelong Learning, Exhibiting Pioneering
Spirit, and Demonstrating Good Stewardship permeates every aspect of our
company. Join us in growing all aspects of our business while embodying
these values. Shift: First and Second Shift Available Pay: $17.00/hr –
$24.00/hr (Depending on Experience) Job Summary: We are seeking a
dedicated and customer-focused Parts Counter Representative to be the
face of our company. The ideal candidate will not only possess a strong
technical understanding of diesel engines but will also embrace and
promote our core values in every customer interaction. As a Parts
Counter Representative, you play a pivotal role in ensuring our
customers receive accurate and timely assistance in obtaining the right
parts for their diesel equipment. Essential Duties and Responsibilities:
Honor Commitments: Accurately process parts orders, ensuring the correct
parts are selected and available for customers while adhering to
delivery timelines. Collaborate with the warehouse team to manage
inventory levels, showcasing a commitment to fulfilling customer needs
promptly and efficiently. Locate and secure parts from various vendors
for shop jobs, demonstrating a proactive approach to honoring
commitments and fulfilling customer orders. Keep customers informed on
the status of special orders and backorder parts Create Positive
Experiences: Greet and assist customers at the parts counter, providing
friendly and knowledgeable service to create positive interactions.
Utilize strong product knowledge to guide customers in selecting the
right parts for their needs, ensuring a positive and satisfactory
experience. Provide technical assistance to customers, including
assisting service technicians with acquiring parts. Handle customer
returns Foster Lifelong Learning: Stay updated on new diesel
technologies and industry advancements to provide customers with
accurate and relevant information. Embrace a commitment to lifelong
learning by seeking out opportunities for professional development and
training. Exhibit Pioneering Spirit: Generate reports on parts sales and
inventory levels, identifying opportunities for process improvement and
innovation. Collaborate with the sales team to… For full info follow
application link. Equal Opportunity Employer of Minorities, Females,
Protected Veterans, and Individual with Disabilities
APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/990A46B689DB4466