Director, Enterprise Technology Communications – Remote

UnitedHealth Group is a health care and well-being company that’s dedicated to improving the health outcomes of millions around the world. We are comprised of two distinct and complementary businesses, UnitedHealthcare and Optum, working to build a better health system for all. Here, your contributions matter as they will help transform health care for years to come. Make an impact with a diverse team that shares your passion for helping others. Join us to start Caring. Connecting. Growing together.

This internal communications role is responsible for leading global communications strategies for enterprise technology initiatives aligned to company priorities, technology services and infrastructure change management, cybersecurity awareness and internal technology and cybersecurity incident response.

This role will manage development of impactful company-wide messages that instigate action and/or behavior change, provide communications guidance, approve content and own communications strategies, plans, and metrics in support of technology change management plans and cybersecurity awareness initiatives. Also responsible for building and maintaining solid partnerships with assigned internal Technology partners to better develop, coordinate, direct and facilitate strategic communications aligned to company priorities and initiatives.

The role will be responsible for developing and managing holistic, integrated campaigns that support enterprise technology priorities and programs, working closely with Optum Technology and Enterprise Information Security leaders and project teams, Communications partners, and key business stakeholders across UHG, Optum and UHC.

You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

Serves as communications governance and content approval and execution strategy lead across all enterprise communications channels for major technology initiatives

Manages communications strategies for large-scale end-user technology change management plans and enterprise technology programs and initiatives

Provides strategic counsel on communication opportunities aligned to priorities

Counsels OT and EIS stakeholders on appropriate channel for message and manages execution of deliverables

Partners with OT project teams and enterprise Comms partners to ensure distribution lists and filters are appropriate and accurate

Provides communications and brand oversight and counsel for Optum Technology on Sparq, online technology services sites, and technology communications toolkits

Collaborates closely with broader Optum Tech Communication team, partnering to deliver the best surround-sound campaigns reaching employees

Manages editorial planning and calendar for enterprise technology communications

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

7 years of strategic internal communications experience

Proven ability to develop and execute on deliverables in communications plans

Advanced writing and editing skills with a proficiency in Associated Press style

Ability to break down complex IT concepts into simpler terms that can be understood by a non-technical audience

Experience working for a large, matrixed organization and managing enterprise-wide employee communications strategies, awareness campaigns and execution across diverse businesses and job functions

Works well in high-pressure, deadline-centered activities

Ability to collaborate across teams and function, with experience working in a matrixed organization

Ability to learn and adapt quickly to new technologies

Responds well to real-time feedback and pivots to meet evolving expectations/deliverables

A high level of initiative, work ethic and the ability to balance multiple assignments

The ability to work with different management styles and levels

Attention to detail and ability to effectively manage multiple projects simultaneously

Proven ability to develop successful working relationships with senior executives

Preferred Qualifications:

Experience providing communications guidance and execution for incident response

Demonstrated ability to establish trusted relationships and provide strategic counsel

Experience with Adobe products and Opal

Knowledge of the health care industry

All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, or Washington, D.C. Residents Only: The salary range for this role is $122,100 to $234,700 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with al minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.