Print Center Customer Service Representative

Cargill’s size and scale allows us to make a positive impact in the world. Our purpose is to nourish the world in a safe, responsible and sustainable way. We are a family company providing food, ingredients, agricultural solutions and industrial products that are vital for living. We connect farmers with markets so they can prosper. We connect customers with ingredients so they can make meals people love. And we connect families with daily essentials — from eggs to edible oils, salt to skincare, feed to alternative fuel. Our 160,000 colleagues, operating in 70 countries, make essential products that touch billions of lives each day. Join us and reach your higher purpose at Cargill.

Job Purpose and Impact

The Print Center Customer Service Representative will support a moderate scale of customer service activities for a single site team. In this role, you will contribute to optimizing and producing print and graphic collateral materials for all Cargill-NA businesses, including processing complex orders from customers and resolving time and production issues. Ability to complete a print project from order receipt to finished delivery.

Key Accountabilities

Maintain systems and relationships that meet customer and co-worker demand, as well as other databases related to order receiving and inform appropriate staff of inventory level needs.

Operate and maintain production printers and printshop bindery equipment to complete projects.

Inform customers about project status, and other information needed to complete project.

Provide support to projects to ensure they follow at least a minimum level of Cargill Brand compliance.

Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.

Other duties as assigned.

Qualifications

Minimum Qualifications

Bachelor’s degree in a related field or equivalent experience.

Proficiency in Adobe Creative Suite and Microsoft Office Suite tools.

Ability to lift 50lb carton of paper.

Preferred Qualifications

Proficiency in: InDesign, Acrobat, PowerPoint, Excel, and Word.

Experience in a print shop or copy center environment, using and maintaining production printers and bindery equipment.

Position Information

Relocation assistance will not be provided for this position.

This is an onsite job in Wayzata, MN

Minnesota Sick and Safe Leave accruals of one hour for every 30 worked, up to 48 hours per calendar year unless otherwise provided by law.

Equal Opportunity Employer, including Disability/Vet.