Operations Enablement Specialist

About Us

Freeman is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry’ largest network of experts, Freeman’s insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 97-year legacy in event management as well as new technologies to deliver moments that matter.

Summary

The Operations Enablement Specialist is responsible for supporting the Operations Enablement team in optimizing Operations processes, systems, and business solutions to drive both incremental value growth and operational efficiencies. A crucial support position within the Operations Enablement Team, this role will support Operations transformative and operational projects across the enterprise, interacting with subject matter experts and management to understand productivity blockers and support solutions consistent with the goals and operating principles of the Operations function.

This position will support our Operations Enablement team and is eligible to work a remote schedule.

Essential Duties & Responsibilities

Support: Provide support to team members on projects and initiatives as needed.

Document Management: Organize, maintain, and audit documentation published on the departments intranet and cloud-based applications.

System Administration: Assist in the administrative duties of work management (Smartsheet), content management (Microsoft SharePoint), and learning management (EdApp) systems.

Training and Development: Assist team in developing training materials for existing and new processes and tools to ensure smooth onboarding and adoption.

Administrative Support: Provide administrative support to team members such as coordinating meetings, preparing presentation decks, and reports as needed.

Cross-Functional Collaboration: Collaborate with various departments and teams to facilitate communication, coordination, and execution of administrative tasks and projects.

Education & Experience

Bachelors degree or 2-5 years of relevant experience.

Experience navigating ambiguity and the ability to exercise sound judgement and decision-making.

Project coordination skills to support activities, set priorities, manage multiple priorities and deliver on-time results.

Familiarity with Microsoft Office Suite, with an ability to learn quickly to adopt new systems and technologies.

Highly organized and able to propose and develop systematic approaches to managing information.

Excellent communication skills to work with individuals across all levels of the organization and training others.

Team oriented, enthusiastic and detailed with a passion for working with teams of all types.

Travel Requirements

Travel up to 25%

What We Offer

Freeman provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.

Medical, Dental, Vision Insurance

Tuition Reimbursement

Paid Parental Leave

Life, Accident and Disability

Retirement with Company Match

Paid Time Off

Diversity Commitment

At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.