Manager Common Platforms (Integration Development & Operations)

At ERCOT, our diverse and dynamic work environment provides a platform on which employees can work together to build the future of the Texas power grid and wholesale market utilizing the latest technologies and resources. We encourage you to join our talented, dedicated workforce to develop world-class solutions for today and tomorrow’s energy challenges while learning new skills and growing your career.

ERCOT is committed to fostering diversity and inclusion at all levels of our company. It is the cornerstone of our corporate values of accountability, leadership, innovation, trust, and expertise. We accept and celebrate those that join us and recognize that individuals with a wide variety of talents, ideas, and experiences propel the innovation that drives our success. A diverse and inclusive workforce strengthens us and allows for a collaborative environment to solve the challenges that face our industry today and in the future.

JOB SUMMARY

Manages the development and operations work of an application integration and platform team that develops, integrates, and maintains an assigned application suite, common services and platform. Responsible for defining, implementing, and tracking metrics of team performance. Coordinates team activities with internal technical groups to ensure that information is shared across teams and technical services are available.

JOB DUTIES

Responsible for hiring, coaching, training, and performance management of staff.

Frequently interacts with reporting supervisors, customers, and/or functional peer group managers, normally involving matters between functional areas or customers.

Responsible for the management of subordinate staff within a department. Typically has individual contributors as direct reports, but could have supervisory direct reports. Has full responsibility for direct reports.

Generally provides input to budgeting and financial decisions that impact the department. Requests approval for financial actions beyond a limited scope.

ADDITIONAL JOB DUTIES

• Directs development and platform teams in the areas of scheduling, technical direction, future planning and standard development practices

• Participates in budgeting and capital equipment processes and quality improvement activities for the development organization

• Meets scheduled milestones to ensure project/ program objectives are met in a timely manner and has an in-depth knowledge of the principles, theories, practices and techniques for managing the activities related to planning, managing and implementing systems analysis and applications development projects and programs

• Ensures a sound technical infrastructure and qualified resource base is maintained

• Leads the team in the development and adoption of best practices in development tools, problem resolution processes, design practices, and requirements gathering techniques

• Manages Operations in the team to define Service Level Agreements commensurate to the clients’ need for Corporate Applications, Integrations and Platforms

• Provides 2nd and 3rd level support for the applications, integration and platform suite and ensure trouble tickets are completed as defined by Service Level Agreement

• Manages and fosters the relationship of vendors providing support to the team

• Works with Project Managers, Business Managers, and Technical Managers to establish and monitor project plans, work plans, milestones and issues

• Reviews and validate plans, estimates, and cost/benefit justifications for projects

• Defines, implements, and tracks metrics of team performance and ensure schedule expectations and budgets are achieved

• Creates and maintains team policies, processes, standards and workflows

• Adheres to corporate policies and standards aimed at minimizing costs related to the acquisition, implementation and operation of Corporate Applications, Integrations and Platforms.

• Maintains knowledge of current technology, equipment, prices and terms of agreements to minimize the investment required to meet established service levels

• Evaluates alternatives, perform appropriate cost benefit analysis, and recommend solutions that minimize costs commensurate with acceptable risks

EXPERIENCE

Requires minimum 8 years job related work experience and 2 years in a leadership role in excess of degree requirements. Minimum years of job-related experience can include time in leadership roles.

Requires minimum 8 years of progressively responsible experience in development of complex IT applications or systems

EDUCATION

Bachelors Degree : Computer Science, MIS or related field (Required)

Masters Degree : Computer Science, MIS or related field (Preferred) or a combination of education and experience that provides equivalent knowledge to a major in such fields is required

WORK LOCATION – Taylor, TX:

Employees will be required to be on-site in Taylor, TX at minimum 2 days per week, or more, as needed based on the business needs as determined by management

On-site schedules are flexible or may be rotated based on business needs as determined by the Manager

Remote work is required to be performed from your Texas residence.

Employees may opt to work on-site more than required or 100% of the time

The foregoing description reflects the minimum qualifications and the essential functions of the position that must be performed proficiently with or without reasonable accommodation for individuals with disabilities. It is not an exhaustive list of the duties expected to be performed, and management may, at its discretion, revise or require that other or different tasks be performed as assigned. This job description is not intended to create a contract of employment with ERCOT. Both ERCOT and the employee may exercise their employment-at-will rights at any time.

ERCOT is firmly committed to equal employment for all qualified persons without regard to race, sex, medical condition, religion, age, creed, national origin, citizenship status, marital status, sexual orientation, physical or mental disability, ancestry, veteran status, genetic information or any other protected category under federal, state or local law.

Expected Salary Range:

$145,295 – $247,001