Learning Facilitator/Preceptor (Care Management) – VAs Roanoke/Charlottesville Region

Become a part of our caring community and help us put health first

Humana Healthy Horizons in Virginia is seeking Learning Facilitators/Preceptors (Learning Facilitation Professional 2s) who will conduct or facilitate training courses for the organization employees or external audiences.

Plans, coordinates, and implements all aspects of training programs for participants throughout the organization, including but not limited to instructor-led and virtual instructor-led training.

Selects appropriate materials.

Creates an environment that is conducive to learning and exchanging information, engages the learner, and produces the desired outcomes.

Monitors training personnel records to ensure that employees have met all company training requirements for company, quality, and regulatory compliance.

Analyzes course evaluations to judge effectiveness of training sessions and to implement suggestions for improvements.

Evaluates the relevance of online resources to complement the facilitated experience in the fields as appropriate.

Understands own work area professional concepts/standards, regulations, strategies, and operating standards.

Work is managed and often guided by precedent and/or documented procedures/regulations/professional standards with some interpretation.

Supports the Audit and Process Improvement teams by providing feedback to Care Coordinators and/or Service Coordinators; uses audits to guide staff understanding of training that was provided.

Supports precepting activities of Care Coordination and Service Coordination in the field. Ensures that field staff demonstrate compliance of all care management activities.

Participates in Virginia Department of Medical Assistance Services (DMAS) virtual and/or in-person trainings.

Makes decisions regarding own work approach/priorities and follows direction.

Use your skills to make an impact

Required Qualifications

Must reside in the Commonwealth of Virginias Medicaid Roanoke/Alleghany Region or Western/Charlottesville Region.

Must be able to travel up to 75% in the Commonwealth of Virginia.

Bachelors degree in social work, psychology, behavioral Health, or a related field OR Licensed Registered Nurse(RN) or Licensed Practical Nurse (LPN) with a valid unrestricted license in the Commonwealth of Virginia.

Two (2) or more years of training in an adult learning environment OR two (2) or more years successfully working as a care manager/care coordinator/service coordinator.

Minimum intermediate level proficiency in Microsoft Office applications including Outlook, PowerPoint, and Excel.

Effective communicator, verbally and written.

Ability to work collaboratively with internal and external departments and leadership.

This role is part of Humanas driver safety program and therefore requires an individual to have a valid state drivers license and proof of personal vehicle liability insurance with at least 100/300/100 limits.

This role is considered patient facing and is part of Humanas Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

Preferred Qualifications

Understanding of curriculum design and adult learning principles.

Experience using a wide variety of training tools to effectively facilitate to a wide audience.

Experience managing projects or processes.

Additional Information

Workstyle: This is a remote position that will require you to travel.

Travel: Up to 75% of the time to Humana Healthy Horizons office in Glen Allen, VA and within the six Medicaid Regions in Virginia for collaboration and face to face meetings as well as field interactions with staff, members, and their families.

Workdays and Hours: Monday – Friday; 8:00am – 5:00pm Eastern Standard Time (EST).

Work at Home Internet Statement

To ensure Home or Hybrid Home/Office employees ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested.

Satellite, cellular and microwave connection can be used only if approved by leadership.

Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Interview Format

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$52,500 – $72,300 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, Humana) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=HumanaWebsite.