Technical Services Imaging Coordinator HTM Imaging Full Time Days

Imaging Technical Services Coordinator

Full Time, Days

The HTM Imaging department at Texas Health Resources is looking for a top skilled coordinator. Is that you?

Work location: Primarily 612 E Lamar Blvd Arlington Texas 76011 with some remote work.

Work hours: Full Time (40 Hour) Day Shift M-F 7:30-4P

Department Highlights:

· In-House service engineer supporting Diagnostic Imaging Equipment including Mammography and Bone Density

· Provide OEM training and other continuous educational opportunities

· The department prides itself in high performing staff with excellent critical thinking skills

· Offers the opportunity to work on the latest advanced equipment

· Flexible work schedules

Qualifications – External

Here’s What You Need

Education

· High School Diploma or Equivalent required And

· Associates Degree Associates of Applied Science in Biomedical Technology, Electronics, Information Technology Management, or related field required Or

· Other Successful completion of military BMET training required

Experience

· 5 years servicing diagnostic imaging systems (preferably in hospital setting) required

· In depth understanding in parts order/return process and reconciliation of purchase orders and invoices highly preferred

· Efficiency in Microsoft Office with an emphasis in Excel highly preferred

Licenses and Certifications

· DL – Drivers License Valid Texas drivers license with acceptable driving record upon hire required And

· Other Completion of Networking Foundation Course 2 years required And

· Other Certified Biomedical Equipment Technician (CBET), Certified Laboratory Equipment Specialist (CLES), or Certified Radiology Equipment Specialist (CRES) upon hire preferred And

· Completed OEM technical training in diagnostic imaging to include radiology, mammography, CT, ultrasound, networking, PACS, and/or DICOM preferred

What You Will Do

Technical Service

Responsible for ordering parts and services according to workflows

Responsible for coordinating PMs and CMs with techs and end-users

Assist with loaner and/or exchanges for imaging equipment

Inform manager of the status of repairs, scheduled inspections, unusual equipment situations, and any customer concerns

Work with, direct, and document the activities of subcontractors, vendors, and outside service technicians to ensure proper service delivery for PMs and CMs.

Assist with Service Operations Special Projects as assigned

Regulatory Compliance

· Ensure the accuracy and integrity of the equipment database to include the inventory, performance assurance (PA) schedules, nomenclature, and service history

· Adheres to the Medical Equipment Management Plan (MEMP), including all regulatory agency compliances and other applicable policies and procedures

· Responsible for ensuring all service and documentation is complete, timely, and accurate

Account Relationship Management

· Build and maintain customer relationships

· Discuss equipment status and functionality with clinicians

· Adheres to the Mission, Vision, and Values of the organization(s) served.

Inventory

· Perform periodic inspections of current inventory status

· Verify the completion of security analysis for new customer equipment

· Performs Incoming Inspections (II) to maintain a complete and accurate inventory of medical devices, including trial and evaluation, rental, and loaner equipment in addition to permanently assigned equipment inventory.

Additional perks of being an Imaging Technical Services Coordinator

· Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.

· At Texas Health, our people make this a great place to work every day. Our inclusive, supportive, people-first, excellence-driven culture make us a great place to work.

Entity Highlights:

At Texas Health Resources, our mission is “to improve the health of the people in the communities we serve”.

Our award-winning culture is a tribute to our amazing employees. We’re thrilled to be a 2023 FORTUNE Magazine’s “100 Best Companies to Work For®” for the 9th year in a row!

We strive to create an atmosphere of respect, integrity, compassion and excellence for all. We’re committed to diversity in our workforce, and our mission to serve spreads across ethnic, cultural, economic and generational boundaries. Join us and do your life’s best work here!

Explore our Texas Health careers site (https://jobs.texashealth.org/) for info like Benefits (https://jobs.texashealth.org/benefits) , Job Listings by Category (https://jobs.texashealth.org/professions) , recent Awards (https://jobs.texashealth.org/awards) we’ve won and more.

Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org . #LI-TC2

Texas Health requires a resume when an application is submitted.Employment opportunities are only reflective of wholly owned Texas Health Resources entities.

We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.