Program Manager, AWS Industries , Worldwide Specialist Organization

Description

Amazon Web Services (AWS) is the pioneer and recognized leader in Cloud Computing. Our web services provide a platform for IT infrastructure in-the-cloud that is used by hundreds of thousands of developers and businesses around the world. These customers range from start-ups to leading web companies to Global 2000 companies in financial services, healthcare life sciences, technology, the public sector and virtually every other vertical industry segment.

The Worldwide Specialist Organization (WWSO) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. We work backwards from our customer’s most complex and business critical problems to build and execute go-to-market plans that turn AWS ideas into multi-billion-dollar businesses. WWSO teams include business development, specialist and technical solutions architecture. As part of WWSO, youll provide expertise across the entire life cycle of an AWS customer initiative, from developing ideas for new services to accelerating the adoption of established businesses. We pride ourselves on thinking big, and delivering exceptional results for our customers.

Key job responsibilities

The AWS Worldwide Specialist Organization (WWSO) seeks a motivated, detail-oriented, data-driven, and entrepreneurial Program Manager (PM) to focus on the AWS Industries (AWSI) team. The AWSI Program Manager will be responsible for developing programs, initiatives, and mechanisms to improve business processes across the AWSI team, as well as scaling these across AWSI by partnering with various worldwide, marketing, partner, and IBU teams. They will own the teams rhythm of business (RoB), lead team operations, resource planning, budgeting, and provide program management support for critical Go-to-Market initiatives.

This role will create order from ambiguity. They will manage business programs and earn trust with cross-functional teams. They will discover and apply insights to create new mechanisms that help build and scale the program. They will work with cross-functional teams to help customers drive transformative business outcomes through the cloud and effectively operate in a fast-moving, customer-obsessed, data-driven Amazon culture.

• Define program strategies, develop roadmaps, organize work streams and milestones, and gain buy-in across functional and regional leaders

• Execute organization-wide initiatives, including influencing and aligning stakeholders, defining project plans, assembling resources, managing implementation, and developing processes

• Collaborate with stakeholders to define and deliver on agreed milestones, anticipate bottlenecks, provide escalation management, and make trade-offs

• Establish mechanisms to align with IBU on joint customer engagements, shared solutions, external events, and reporting visibility

• Manage and create scalable programs that impact conference/event strategy, re:Invent strategy, and sales enablement

• Collaborate with Sales Ops on resources, work back schedules, 2x2s, OP1/OP2, budget tracking, and approvals

About the team

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

The Worldwide Specialist Organization (WWSO) works backwards from customers to build and execute go-to-market plans that turn AWS ideas into multi-billion-dollar businesses, and pride themselves on thinking big, delivering exceptional results for our customers, and working across AWS as #OneTeam.

Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Mentorship & Career Growth: We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance: We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture: Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

AWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. You may also reach them directly by visiting please https://www.amazon.jobs/en/disability/us.

Basic Qualifications

– 3 years of program or project management experience

– 3 years of defining and implementing process improvement initiatives using data and metrics experience

– Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL

– Experience using data and metrics to determine and drive improvements

– Experience working cross functionally with tech and non-tech teams

Preferred Qualifications

– 3 years of driving end to end delivery, and communicating results to senior leadership experience

– 3 years of driving process improvements experience

– Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

– Experience building processes, project management, and schedules

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.