Director Of Maintenance

Job Objective(s)
Responsible all phases of physical community management of the campus
including supervision of all maintenance and grounds staff, supervision of
the housekeeping staff, negotiation and oversight to all building contracts
and services, responsibility for upkeep of total campus including day to day
maintenance operations as well as preventative maintenance. Serve as a
professional member of the management team, assisting in long range
strategic planning and ongoing problem solving. Assist the Executive Director
with operational issues as needed.

Job Responsibilities and Duties
Adhere to all company personnel directives as per the Employee Handbook and
ensure that all maintenance staff do the same.
Maintain strong positive relationships with residents and their families,
the staff, the Board of Directors, and GLM team members. Represent the
organization in a manner that is consistent with its mission and values.
Supervise all current and future campus maintenance and grounds personnel,
giving direction, administering any needed correction, and evaluating
performance on a regular basis.
Monitor time off, perform annual reviews and administer disciplinary
procedures as needed.
Develop and implement methods for work safety assurance, including a clear
and demonstrated program of compliance to OSHA guidelines and standards.
Take responsibility for all aspects of the appearance and physical upkeep of
the properties, keeping both buildings and the grounds pristine and in good
repair. Do daily rounds to identify immediate maintenance and/or
housekeeping issues. Ensure that all work orders are completed in a timely and
thorough manner.
Work with Executive Director, Business Office Manager, Director of
Nursing, & Director of Sales to monitor move-ins and move-outs,
supervise staff in the completion of timely turnovers, and assure that all
vacant apartments are always “market ready.”
Manage financial aspects of physical community operations including but not
limited to review and coding of invoices, approval of financial
expenditures, preparation of annual budget for assigned departments,
adherence to budgetary guidelines.
Assist in identifying building and grounds needs, prioritizing issues and
planning for the completion of projects within the financial constraints of
the operating budget.
Order supplies and equipment for assigned departments, evaluating prices,
and using multiple vendors to ensure the optimal value.
Negotiate and oversee all contracts for the building including fire safety,
telephone service, grounds and landscaping, snow removal, HVAC
maintenance, elevator service, painting, and carpet replacement.
Ensure that all contracts are kept current and that they are bid out as needed
to ensure the best value and service quality for the property.
Track insurance policies and other information that is kept on site for each
vendor.
Develop systems and procedures for tracking and managing inventory as well as
the completion of preventative maintenance tasks, apartment readiness,
annual inspections, etc.
Plan and oversee all capital projects on the property.
Experience and demonstrated ability to implement and maintain maintenance
software programs for the campus.
Serve as a member of the management team, fostering a spirit of cooperation
and teamwork amongst all departments and communicating effectively with all
campus staff. Provide weekly, monthly, and annual reporting to the
Executive Director.
Other Duties as assigned.
Qualifications
Four-year degree in a related field and/or at least six years experience
working on a multifamily apartment campus, hospital, nursing home, or
senior living community.
Valid Drivers License and ability to maintain acceptable driving record.
Experience in effectively relating to an aging population.
Excellent communication skills, both oral and written.
Experience supervising staff with a demonstrated ability to se good judgment.
Strong organizational and time management skills.
Sound knowledge of property management practices.
Broad and comprehensive knowledge of physical plant issues including but not
limited to mechanical and electrical systems, HVAC, exterior
maintenance, interior maintenance, fire safety systems.)
Demonstrated ability to negotiate service contracts in such a way that quality
services are delivered at the best value to the property.
Ability to develop and adhere to operating budgets.
Skill in the use of computer programs; able to document and track
departmental activities and details and to develop systems for more efficient
service delivery.
Effective team member, working to foster a sense of cooperation and work
satisfaction amongst all staff.
Physical Requirements (based on essential responsibilities)
Move, push, pull and/or lift objects weighing up to 50 pounds.
Use hands and arms for simple grasping, pushing, and pulling to sweep,
mop, use containers of cleaning solution/chemicals, etc.
Perform tasks requiring actions of muscles or groups of muscles to walk,
stoop, bend, lift, and to carry objects.
Walk and/or stand for prolonged periods of time.
Speak clearly and make self-understood in face-to-face interactions.
See objects closely to read directions, instructions, chemical warnings, etc.
Hear normal sounds and voices with some background noise to receive verbal
instructions, answer telephones, communicate with others, etc.
Climb ladders, work in warm areas, operate drills, sanders, saws,
snow blowers, tractors, and other mechanical equipment daily.

Environment: The position is subject to both inside and outside
environmental working conditions including temperature changes and outside
weather conditions.

Working Hours: Shifts are generally assigned daytime hours, but the
employee must have the ability to work various shifts, weekends,