Collision Estimator (Aurora, Colorado)

Kaizen Collision Center

UPDATED: Job openings are available at the following Kaizen Collision Center
branch
locations across various states.

Colorado Branch location:
92 S Havana St., Aurora, CO 80012

Position Title: Collision Estimator
Department: Operations
Reports to: General Manager

The Collision Estimator is responsible for examining vehicles for
collision-related damage, documenting the time and effort required to repair
and refinish vehicles back to pre-accident condition by Kaizen Collision
Center standards and insurance partner guidelines. Additional internal and
business partner-supported training a necessary.

Responsibilities:
Review with customers and walk through the repair process: Greet
customers by phone or in person; explain to customers about the collision
repair process, including insurance claims information, processing, and
payment procedures. Educate customers regarding the importance of CSI survey
questions and maintain strong communication to cultivate positive CSI results.
Complete vehicle intake process: This includes mapping damage,
photographing vehicles, and document files.
Prepare estimates and supplements: Review vehicle damage and prepare
estimates. Prepare supplements based on additional damage found, including
parts price increases. Ability to pull and review All data/OE procedures for
Body Technicians as needed/required.
Follow DRP compliance: Understand and follow all insurance carrier Direct
Repair Program (DRP) guidelines regarding all aspects of the repair.
Production Management: Support the general manager in the routing of each
repair including disbursement of all paperwork, scheduling, monitoring
repairs, negotiating repair times, coordinating sublet work, and all
other aspects of the repair.
Quality Assurance: Ensure Kaizen Collision Center quality standards are
met throughout the repair process and before the vehicle is delivered to the
customer.
File Documentation: Maintain real-time accuracy of assigned work files
and reconcile for customer delivery and file closing process.
Additional responsibilities as assigned.
Job duties/Job descriptions may be adjusted or added based on the needs of
the business or at managements discretion

Requirements:
Ability to work collaboratively with the team to meet shared objectives.
2 years prior collision experience.
Effective time management.
Able to multitask and manage competing priorities.
Communicate effectively with teammates, customers, and business partners.
CCC One Experience.
Valid drivers license required.
Eligible to work in the United States.
Willing and able to pass a thorough background check.

Quick Apply through any of the following :
Kaizen Careers Portal: Job Opportunities (paycomonline.net) (recommended)

Website: https://www.kaizenautocare.com/
Direct Email to: tracy.sullivan@kaizencollisioncenter.com
(Director of Talent Acquisition)
Apply In Person @ the Company job site

Job Type: Full-time
Salary Range: $75,000.00 Base/year Commission/month
The posted salary is an approximation and subject to change depending on
experience.

Benefits:
401(k)
401(k) matching
Dental Insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Schedule:
Monday to Friday

Ability to commute & relocate before starting work (Required)

Work Location: In person