Assistant Manager, Transportation Operating Division – R5019

At Regional Transportation District (RTD), We make lives better through
connections!
When you join RTD, you will be among dedicated employees exhibiting RTDs
values of passion, respect, diversity, trustworthiness,
collaboration, and ownership. RTD is committed to an inclusive and diverse
workplace. As part of our diversity value statement, we encourage our
employees to honor diversity in thought, people, and experience. Come join
RTD on this great journey to be the trusted leader in mobility, delivering
excellence and value to our customers and community.
RTD Employee Benefits: https://www.rtd-denver.com/careers/benefits
(RTD Represented Employee Benefits: Please refer to the Labor Agreement
included in the above link for details.)
Description Of Work:
This position is responsible for assisting with the direction of the operating
divisions activities including managing attendance, policy compliance and
discipline.
Duties & Responsibilities:
ESSENTIAL:
Recruits staff to include interviewing, hiring, assigning work,
training, coaching, and counseling to ensure consistent application of
Employee Guidelines, processes, and procedures. Conducts performance
review, and holds employees accountable for performance of their
responsibiliti
Assists in implementing work plans, projects, schedules, budgets and
work force utilization.
Works with Legal, Human Resources and Labor Relations regarding employee
relations issues, policies and procedures and ensure adherence to the
current Collective Bargaining Agreement (CBA). Participates in grievance
procedures for Transportation Division related issues. Reviews and recommends
disciplinary actions which may involve coaching, corrective action or
termination of represented employees.
Investigates accidents, incidents, assaults and customer complaints. This
includes special attention to public ADA and civil rights matters.
Assists in managing the substance abuse program within the Transportation
Division. Investigates non-compliance testing situations and directs
appropriate disciplinary action.
Coordinates with contracted services to maximize team efforts, improve
consistency and assure professional quality of services to all external and
internal customers.

OTHER:
All job-related duties as assigned.
Qualifications:
Associates Degree or two years of college level course work.
A minimum of two years of supervisory experience in a transportation-related
field is required. Experience in passenger transportation is preferred, as
is experience working in a union or collective bargaining agreement (CBA)
environment.
Proficiency in the application of a seniority system, sick leave policy,
workers compensation, Federal Motor Carrier Safety Regulations, ADA,
FMLA and other related policies.
Proficient with Microsoft Office Suite.
Ability to communicate effectively, orally and in writing.
Ability to use sound judgment.
Ability to manage time and workload effectively which includes planning,
organizing, and prioritizing with attention to details.

OR
An equivalent combination of education, experience, knowledge, skills,
abilities.

CORE COMPETENCIES: SUPERVISOR

SAFETY: Promotes safety as agencys number 1 priority in decision-making,
reporting, learning, mitigation and follow-up. Zero tolerance for unsafe
conditions or acts. Promotes continuous improvement of safety culture.

COMMUNICATION (C): uses coaching skills, good listener, clear and
concise communicator, empathetic, respectful of others

TRAINING & DEVELOPING: provides hands on training and instruction,
encourages educational development

WORKLOAD MANAGEMENT (C): timely completion of assignments and
projects, willingly undertakes special assignments, manages time to
address tasks during normal working hours.

PERFORMANCE MANAGEMENT: provides feedback on performance throughout the
year, initiates performance plans and disciplinary actions at appropriate
times, plans a ead to prepare and present appraisal to salaried employees
within thirty days of due date (only exception is unplanned extended
absence), consistently follows the CBA in performance management of
represented employees.

ETHICS AND INTEGRITY: perceived fairness; tolerance; honesty;
consistent in application of policies and procedures.

DIVERSITY ORIENTATION: encourages and supports diversity of employees and
contractors (Disadvantaged Business Enterprise); participates in Equal
Employment Opportunity/Affirmative Action events and training; refers
EEO/AA concerns in a timely manner.

JOB SPECIFIC COMPETENCIES

COACHING: supplies articulate instructions and/or recommendations to
ensure requirements are clearly understood; provides constructive
feedback, positive reinforcement and recognition; addresses performance
shortfalls constructively

INFORMATION SEEKING: gathers information and differentiates critical from