Sports Betting Clerk P/T (West Valley)

This job was posted by https://www.azjobconnection.gov : For more
information, please see: https://www.azjobconnection.gov/jobs/6739628

Under direct supervision of the Sports Betting Shift Supervisor,
responsible for accepting and assisting guest with placing wagers on
sporting events while providing excellent guest service to players. This
list of duties and responsibilities is illustrative only of the tasks
performed by this position and is not all-inclusive. Essential Duties &
Responsibilities: Writes, verifies, and makes payments on tickets for
sports wagers in accordance with department policy and procedures and
ensures compliance to applicable jurisdictional gaming statutes and
regulations Maintains a cash bank for his/her shift, responsible for
accepting payment and making correct change when necessary Monitors and
maintains Sports Betting Kiosks Stocks Sports Betting work stations with
adequate supplies; keeps all stations neat and clean Writes sports
tickets in an accurate and timely manner Makes payments on winning
tickets in an accurate and timely manner Verifies tickets and payoffs
Maintains and reconciles bank for assigned shift, following established
cash-handling policies and procedures Explains wagering rules, including
betting lines, odds, and bet types to guests as needed Ensures
compliance with Currency Transaction Requirements (CTR), Title 31, Anti
Money Laundering (AML), and Suspicious Activity Reports (SAR) for
Casinos requirements Provides information and assistance to customers in
a friendly, courteous manner to ensure the delivery of guest service
Verifies LED boards are correct; provides and verifies accuracy of guest
informational sheets Notifies management of escalated or prevalent guest
issues, concerns, and any apparent suspicious activity Practices
outstanding guest service, to both internal and external guests, by
promoting teamwork and creating a fun, friendly and inviting atmosphere
that encourages mutual respect Ensures compliance with department,
casino, gaming regulatory policies, procedures, and internal controls
Proactive in anticipating guests needs striving to provide memorable
service experiences Arrives on property to work in complete uniform,
displaying a well-groomed appearance and clean hygiene Presents a
polished and professional image at all times Routinely strives to build
and achieve guest satisfaction Maintains confidentiality regarding
customer play Communicates effectively with all co-workers and guest
Performs other duties as assigned