Branch Manager I (BRANC012265)

This job was posted by https://www.arjoblink.arkansas.gov : For more
information, please see: https://www.arjoblink.arkansas.gov/jobs/4349625

The Branch Manager I is responsible for the administration and efficient
daily operation of a full-service branch office. The Branch Manager I is
responsible for the promotion of bank products and services that support
overall company goals. This position is generally responsible for $5
million in combined deposits.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Partner with management to coordinate and attain branch, region and
company objectives.
2. Coach and lead a strong support team of tellers and CSRs.
3. Comply with all company policies and procedures.
4. Maintain the ability and knowledge to backup all retail positions
within the branch.
5. Ensure all retail and branch operational functions are performed
accurately and in a timely manner.
6. May originate, process and close various consumer and small business
loan products.
7. Responsible for maintaining and developing business for the branch.
8. Participate in civic and community organizations as needed.
9. Complete regular monthly branch audits.
10. Ensure all security procedures are strictly followed.
11. Mitigate monetary losses by utilizing good judgement and sound
decision making skills in managing the daily operations of the
branch(es).
12. Conduct regular staff meetings to keep staff informed.
13. Complete annual performance reviews and disciplinary action as
needed.
14. Maintain a safe and professional business environment . Ensure all
equipment is in good working order.
15. Participate in regular SWOT analysis for competitive advantage.
16. Review, evaluate, and determine payment decisions within established
limits per company policies and standards.
17. Make hiring and termination staffing recommendations/decisions.
18. Provide wire verification/approvals up to established limits.
19. Provide cashiers check approvals within established limits, and
discretionary placement of regulation cashiers check holds.
20. Approve fee refunds/waivers within established regional guidelines.
21. Lift coin bags up to 50 lbs.
22. Seek out opportunities to interact with customers and make customer
service a top priority in the branch. This includes researching and
resolving customer questions and concerns.
23. The ability to work in a constant state of alertness and in a safe
manner.
24. Completes required BSA/AML training and other compliance training as
assigned.
25. Perform any other related duties as required or assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform
each essential duty mentioned satisfactorily. The requirements listed
below are representative of the knowledge, skill, and/or ability
required.

EDUCATION AND EXPERIENCE

Knowledge of a specialized field (however acquired), such as basic
accounting, computer, etc. Equivalent of four years in high school, plus
night, trade extension, or correspondence school specialized training,
equal to two years of college, plus 3 years related experience and/or
training, and 1 to 6 months related management experience, or equivalent
combination of education and experience.

COMMUNICATION SKILLS

Ability to read, analyze, and understand general business/company
related articles and professional journals; Ability to speak effectively
before groups of customers or employees.

PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS

Some banking related courses.

SOFTWARE SKILLS REQUIRED

Intermediate: Payroll Systems, Spreadsheet, Word Processing/Typing

Basic: 10-Key, Human Resources Systems, Presentation/PowerPoint

WORKING CONDITIONS

Periodically exposed to such elements as noise, intermittent standing,
walking, occasionally pushing, carrying, or lifting; but none are
present to the extent of being disagreeable.

ADDITIONAL INFORMAT ON

Required proficiencies:

-Intense customer focus and ability to build strong customer
relationships.
-Ability to work as a team.
-Must seek out opportunities to interact with customers and make
customer service a top priority in the branch.
-Must enjoy the challenge of selling and closing a sale.
-Must be able to set and communicate clear, actionable goals for sales
and service, and plan activities to achieve those goals.
-Must take ownership and responsibility for the success of the branch.