Portfolio Manager, Continuous Improvement – Americas – Scottsdale/Remote – 1691-8127
APL Logistics Americas
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JOB DESCRIPTION
Overview:
This position is responsible to identify, define, own, and implement
master plan of improvement initiatives within APLL Americas operations
network. This role monitors and provides direction to project resources
(internal and external) to ensure successful implementation of process
enhancements, best methods, and practices within APL Logistics Americas
operations: CLS, CFS, DNS and LTS.
The Continuous Improvement Portfolio Manager applies the best form of
process improvement (Lean or Six Sigma) to achieve desire business
targets and goals. This role is expected to manage multiple projects
(portfolio of projects) simultaneously.
There is an expectation that a body of knowledge currently exists or
will be obtained through training and practice in the person taking on
the role. The base knowledge consists of operations management, project
management, communications management, scope management, resource
management and change management. All areas that require planning and
control in the execution of a supply chain strategy.
A portfolio tool must be kept updated and accurate to reflect the
projects under this positions leadership and guidance. This position
has direct reports, and it is responsible for the performance and
professional development and career guidance of those reports. This
position is also responsible to manage assigned project resources from
other functional areas and vendors at local and regional level during
the duration of a given project.
This role reports to the Director of Supply Chain Solutions.
RESPONSIBILITIES
Responsibilities:
This position is responsible for, but not limited to, the following:
– Translates key strategic questions into projects, identifying
requirements and relevant stakeholder groups. Analyses business
processes using gap analysis and/or PDCA (Plan-Do-Check-Act).
– Develops short- and long-term strategies.
– Collaborates closely with local and global teams to define scope of
work and requirements to create alignment on project goals and
timelines.
– Leads and facilitates the development of Lean/ Six Sigma initiatives
to achieve organizational and/or customer objectives.
– Identifies, charters, and executes organizational projects based on
Lean/ Six Sigma methodology.
– Leads operations management continuous education programs.
Collaborates with HR and Sr Management on the development and
execution of training programs for operations management and end
user teams.
– Leads change management supporting customer onboarding, new facility
and/ or new solutions implementations. Designs, leads, and
facilitates training programs.
– Reviews, manages, and develops plans, schedules, and budgets for
projects to improve existing processes.
– Establishes processes baselines and through applied methodology
measures, monitors and tracks quantifiable metrics to demonstrate
and validate realized improvements.
– Works closely with the IT and operations teams and collaborates with
key stakeholders to ensure platforms, systems and applications are
optimized to support the business needs.
– Monitors progress and establish trackable measurement standards to
report out on progress.
– Provides mentorship, coaching and training to openly share guidance
and technical expertise and ensuring that learning resources are
widely available.
– Coaches, teaches, and mentors co-workers through implementation of
lean principles, methodologies, and projects.
– Identifies best practices and lead standardization efforts across
organization.
– Drives breakthrough performance and expectations through the
network.
– Leads solutions to assigned task incorporating a proactive approach
to problem solving.
– Ensures consistent application of methodology and standard work.
– Manages communications regarding project status- activities, cost,
results.
– Drives culture of change through continuous improvement.
– Maintains a portfolio management tool that accurately reflects the
projects being worked, the overall status of each, a high-level
timeline, and who is leading
Key Results Areas:
Update and accurate project portfolio representing all projects under
responsibility.
Project deliverables completed on time: CLS, CFS, DNS, LTS. Target 100%
Project completion under budget: CLS, CFS, DNS, LTS. Target 100%
Quality of Product / Service being delivered through a project
implementation: CLS, CFS, DNS, LTS. Target: 100%
Develop, retain, and promote talent.
Work with APLL existing project management tools and templates, maintain
and enhance.
Develop new and cost-effective solutions through innovation and
collaboration with other areas.
Adhere to APLL POMs and guidelines for the onboarding of new customer
and meet the financial indicators approved by corporate and regional
head and local owner LOB.
Collaborate with other functional areas in