Assistant Office Manager, Outpatient Clinic

Description

Eliot is committed to employee growth & retention by offering a comprehensive total rewards package including but not limited to:

75% Company Contribution to Medical and Dental Insurance

12 Paid Holidays, 15 to 20 Vacation Days Annually, 12 Sick Days Annually

401(k) Retirement Plan with Employer Match

100% Company-Paid Life & Accidental Death Insurance

100% Company Paid Short & Long-Term Disability Insurance

$3000 Employee Referral Bonus

$3000 Annual Tuition/Professional Development Reimbursement

Opportunities for growth internally within our 100 programs across Massachusetts

Comprehensive Staff Orientation, Training Programs & Professional Development Assistance

FSA, Dependent Care, transportation reimbursement

Eliots Outpatient Clinic located in Concord is seeking an Assistant Office Manager. Candidates will have strong administrative skills, excellent communication skills and a commitment to working with a quality team of professionals. Computer literacy and skill in the use of computers and related software applications and office equipment is a must.

Our multi-disciplinary team of psychiatrists, psychologists, social workers, mental health counselors and other professionals administer a full range of clinical and support services, resulting in a comprehensive collaborative approach to treatment.

Responsibilities:

Assist in the daily administrative operations of the clinic including establishing work priorities; assist in resolving problems related to the day-to-day operations of the unit.

Provide accurate and timely flow of data, financial, and insurance benefit information between the client, the clinician, Accounts Receivable, the Business Office and other relevant parties.

Ensure data integrity and assist with data entry for all data and billing functions. Conduct financial interview with clients as required and establish payment plans with clients as necessary.

Review outstanding client self-pay fee balances, prior authorizations and insurance issues and give regular status reports to Office Manager.

Assist the Office Manager in processing payroll time sheets, sick and annual leave documents, travel reimbursements, purchasing documents, and/or employment documents for the staff he/she supervises. Assist with the implementation of reporting procedures and maintenance of clinic records.

Coordinate space assignments for the clinic and monitor building security, safety, and maintenance.

Qualifications:

Requires a High school diploma or GED

Two years experience in medical billing, clinic operations, office management, fiscal or administrative services.

Computer literacy and skill in the use of computers and related software applications.

Must have a valid driver’s license and reliable transportation to and from work.

Must be proficient in English and possess and convey effective verbal and written communication skills with clients, staff and service providers.

Demonstrate sound judgment and effective, solution focused, problem solving skills.

Ability to work effectively with diverse populations and cultural groups.

Schedule: Mon-Fri 9am-5pm

Salary based on experience.

Eliot is committed to identifying and dismantling barriers that prevent people with marginalized racial identities from actualizing their full employment potential, assuming leadership roles, or from fully engaging at all levels in the workplace.

Qualifications

Skills

Required

Process Billing: Some Knowledge

Ability to deal with fast pace setting: Intermediate

Computer Software Skills: Intermediate

Communication Skills: Intermediate

Administrative Tasks: Intermediate

Education

Required

General Equivalent Diplom or better

Licenses & Certifications

Required

MA Drivers License

Experience

Required

-Computer literacy and skill in the use of computers and related software applications.

2 years: -Experience in medical billing, clinic operations, office management, fiscal or administrative services.