Manager, Retail Bank (Hybrid)

Center 1 (19052), United States of America, McLean, Virginia

Manager, Retail Bank (Hybrid)

The Internal Audit function within Capital One is a dedicated group of audit professionals focused on delivering top quality assurance services to the organization’s Audit Committee. The Audit department is considered one of the leading internal audit functions within the financial services industry and is highly regarded within Capital One. Audit professionals are experienced, well-trained and credentialed, and operate within a highly collaborative team environment to deliver value added opinions and recommendations.

The Retail Bank Audit team is seeking an energetic, self-motivated Manager to join the team. The Manager will lead and execute professional internal auditing work over the Retail Bank line of business and functional areas including digital/online banking, branch/cafe experience, bank operations (i.e., account maintenance, deposits, ATM, tax reporting, etc.), contact center, enterprise payments (debit, ACH, check, wires, etc.), and small business banking (i.e., strategy and deposits, sales and servicing, and lending). Audit work involves conducting operational, financial and compliance audit projects and providing input to the annual audit plan. The Manager will be responsible for maintaining all organizational and professional ethical standards.

Heres what were looking for in an ideal teammate:

You are a critical thinker who seeks to understand the business and its control environment.

You believe insight and objectivity are core elements to providing assurance on the effectiveness and efficiency of Capital One’s governance, risk management, and internal control processes.

You possess a relentless focus on quality and timeliness.

You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking.

You develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact and elevate Audit’s value proposition.

You’re a firm believer that a rich understanding of data, innovation, and technology will only make you a better auditor. This will require leveraging the power of data analytics and furthering your technical expertise.

Youre a teacher. You do the right thing and lead by example. You have a passion for coaching and investing in the betterment of your team. You lead through change with candor and optimism.

You create energy and an environment that fosters trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent.

Responsibilities:

Leads audits or significant components of audits covering the Retail Bank line of business.

Develops engagement planning documentation to communicate rationale for scoping decisions and develops audit programs to ensure adequate coverage of risk.

Designs and executes internal control testing for audits, demonstrating a degree of audit expertise consistent with experience level. Understands the broader context and implications of the various risks affecting the business. Identifies and implements efficiencies in executing test work.

Supervises and coordinates work assignments amongst audit team members. Provides timely feedback and coaching to audit staff.

Establishes and maintains good auditee relations. Effectively communicates audit process, scope, protocol, issues, risks and recommendations to clients during kick-off, periodic status updates, and exit meetings.

Assesses relevancy of audit findings, potential exposures, materiality, improving or deteriorating trends, and demonstrates awareness of big picture issues. Interprets business priorities, anticipates issues and obstacles, and applies to scope of role.

Manages timely and quality delivery of multiple tasks, including audits, projects, special assignments, and administrative activities. Self-prioritizes and independently completes multiple tasks across the team and department. Demonstrates the ability to successfully meet deadlines

As one of the “100 Best Companies to Work For,” you can look forward to coming to work every day with a team of people that are committed to excellence and doing the right thing.

Basic Qualifications:

Bachelors Degree or military experience

At least 5 years of experience in auditing, at least 5 years of experience in accounting, at least 5 years of experience in financial analysis, or a combination

At least 2 years of experience in leading audits and performing in the role of auditor-in-charge

Preferred Qualifications:

Certified Internal Auditor (CIA), Certified Public Accountant (CPA), Certified Information Systems Auditor (CISA), or a relevant certification

7 years of internal audit experience

2 years of experience in Banking or in the financial services industry

2 years of people management experience

1 years of experience performing data analysis in support of internal auditing

Master’s Degree in Auditing, Master’s Degree in Accounting, Master’s Degree in Information Systems or Master of Business Administration

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

This role is hybrid meaning associates typically spend about half of their time (2-3 days per week) in-person at one of our offices listed on this job posting. Monday and Fridays are enterprise-wide virtual work days. Tuesday, Wednesday, and Thursday are in-person days for associates to spend time together working in our beautifully- designed team areas.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (https://www.capitalonecareers.com/benefits) . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital Ones recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).