OPS SENIOR CLERK (FLOATER) – 64906216

OPS SENIOR CLERK (FLOATER) – 64906216

Date: Oct 21, 2024

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforceoperations/humanresourcemanagement/forjobapplicants/everify) .

Requisition No: 839608

Agency: Department of Health

Working Title: OPS SENIOR CLERK (FLOATER) – 64906216

Pay Plan: Temp

Position Number: 64906216

Salary: $19.49 Hourly

Posting Closing Date: 10/31/2024

Total Compensation Estimator Tool (https://compcalculator.myflorida.com/)

FLORIDA DEPARTMENT OF HEALTH – CHD BROWARD COUNTY

OPS SENIOR CLERK (FLOATER) – 64906216

DENTAL PROGRAM

OPEN COMPETITIVE OPPORTUNITY

This position requires you to work on site at one of our facilities located throughout Broward County.

This is an OPS (Other Personal Services) positions and as such no paid time off is offered. Health benefits will be offered for full-time employment. OPS employees are eligible to participate in a deferred compensation plan.

We request that all applications be completed with People First – no faxed or mailed applications to the agency. Experience, education, and/or training used to meet the minimum qualifications and in response to the qualifying questions must be verifiable through information contained in your application.

When completing the online application, all gaps of employment or education greater than 90 days starting from high school must be explained (approximate date, month, and year) identifying company name or if unemployed. Incomplete applications will not be considered.

DESCRIPTION:

This position is responsible for the data input and clerical/receptionist functions for a dental clinic. The position requires floating between all dental clinics. This position requires maintenance of unique records, files, reports, patient records, and related dental correspondence associated with the assigned clinic. The patient scheduling and/eligibility determination, clerical, data entry, records management, receptionist functions, and other related policies and procedures follow general health department guidelines, will be established, and directly supervised by the Senior Dentist.

Serves as Receptionist/Senior Clerk for assigned Dental Clinic.

1. Prepare, from the computer, a daily patient schedule and a patient record pull list for the next clinic session. Initiate patient records for all new patients.

2. Make clinic appointments for all patients, new and repeat, using the computer-scheduling module.

3. Gathers medical and dental history information by guiding the patient in filling out a new patient record set, along with the appropriate recall cards, and registers the patient in the computer. (Request medical record data as required from medical provider when requested or when new patients are registered.)

4. Verify any changes in the patients situation, such as address, phone number, case manager, Medicaid status or changes in medical/dental history and note it in the chart for the dentist.

5. Verify every patients Special Group code on the record and in the computer on each appointment.

6. When applicable, verify patients Medicaid number via the current on-line verification system, and record the number in the computer and on the patient record, noting the date verified the entry.

Establish the patients next clinic visit, in the computer, per directions received from the dentist. When the next visit is a 3, 4, or 6 months’ recall visit, then assist the patient in preparing a recall postcard with their name and address on the card in accordance with Operating Procedure 151-0-D-17. Impress upon the patient to keep all appointments to facilitate the completion of their dental treatment.

MINIMUM QUALIFICATIONS:

Willing to work before, during and/or beyond normal work hours or days in the event of an emergency.

Valid drivers license, free of major infractions and access to an automobile to be utilized for work purposes.

Customer service experience in a dental or medical setting.

Experience utilizing Microsoft software, e-mails, scanner, and other office equipment.

Experience handling confidential patient information.

PREFERED QUALIFICATIONS:

Bilingual, fluent in English/Spanish or English/Creole.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

BROWARD COUNTY

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. As an OPS employee, the benefits below are available:

State of Florida 401(a) FICA Alternative Plan (mandatory)

Participation in state group insurance (upon meeting eligibility requirements. Consult with People First and/or the serving HR office)

Workers’ Compensation (mandatory, if needed)

Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)

Deferred Compensation (voluntary)

Employee Assistance Program (voluntary)

And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com .

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Departments VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Location:

FORT LAUDERDALE, FL, US, 33315

Nearest Major Market:Fort Lauderdale

Nearest Secondary Market:Miami