Field Service Engineer

Job Title: Field Service EngineerJob Description

Installs new or modified equipment at customers facility to ensure full functionality. Reviews performance reports and documentation from customers and field representatives. Inspects malfunctioning or damaged product to determine nature and scope of problem. Determines source of problem and recommends repair and replacement. Coordinates problem resolution with engineering. Reviews machine designs and engineering drawings. Provides on-site technical assistance to help troubleshoot and repair equipment. Analyzes reports of technical problems to determine trends affecting future design, production, service, and processes. Develops service handbooks and bulletins based on engineering changes. Provides a communication link between the customer and the company to help ensure that effective service is provided. Tuition reimbursement Will travel up to 75 percent.

Hard Skills

5 years plus of previous field service experience

Mechanically inclined

Ability to read blueprints

Job Type

This is a Contract-to-Hire position with a duration of 12 Month(s).

Work Site

This is a fully on-site position in Cleveland, Ohio.

Work Environment

Very large, clean manufacturing space attached to multi-story office building. When not traveling, time will be spent troubleshooting equipment. Work schedule includes 10-12 hour days; if working over 40 hours, time and a half will be paid. Majority of jobs will be 3 days at a time, with some up to 2 weeks (not common). Travel 2-3 weeks each month, throughout the US, some to Mexico and Canada.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

Hiring diverse talent

Maintaining an inclusive environment through persistent self-reflection

Building a culture of care, engagement, and recognition with clear outcomes

Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.