Epic Care Analyst II – Digital Health

Summary: This position is for a technical analyst, and will be responsible for analyzing and optimizing digital health applications, ensure they meet user needs and organizational goals. The position will implement new technologies and troubleshoot technical issues. The ideal candidate will possess a strong technical background and the ability to translate complex technical concepts into actionable insights.

Education: Associates degree in healthcare, computer or related field. Bachelors degree in healthcare, computer or related field preferred.

Licensure/Certification: Epic certification(s), accredited or proficiency status for specific application required at time of hire or within 6 months of hire date. Status must remain up-to-date.

Experience: Minimum requirement of 4 years experience in information technology, healthcare or another related field. Familiarity with information technology service management (ITSM) principals preferred. Familiarity with medical terminology and workflows preferred. Ability to translate business needs into technical specifications. Epic and/or third party knowledge strongly preferred. Possesses the ability to address process requirements. Demonstrates good customer relationship skills. Must be a team player. Skilled at problem solving, strong organization skills, strong attention to detail, and demonstrated ability to understand complex issues and communicate these issues to co-workers. Ability to communicate, both verbally and written, effectively with technical team, as well as leaders and end users.