Triage RN- Michigan Heart AA office

Employment Type:

Full time

Shift:

Description:

Provides support and clinical expertise to cardiac patients and staff. Triages test results to physicians and patients.

M-F, “business hours” in Ann Arbor location, 4 10 hr shifts

1. Performs comprehensive triage and patient education.

2. Acts as a liaison between patients, primary care physicians, and Michigan Heart physicians.

3. Documents medical information in patient’s electronic health record.

4. Reviews lab and test results and works collaboratively with a team assistant.

5. Recognizes abnormal cardiac rhythms, vital signs and symptoms. Intervenes appropriately, following protocols. Reports abnormal findings to cardiologist and other clinical team members.

6. Responsible for assessing walk in patients to the office and determining if patient needs an office visit or can be followed up with on telephone.

7. Demonstrates dependability and flexibility related to work schedule.

8. Responsible for ECGs and other nurse visits as ordered by Michigan Heart Physicians/Providers.

9. Assists patients with obtaining authorization for medication.

10. Refills medications per protocol.

11. Maintains good rapport and cooperative relationships. Approaches conflict in a constructive manner. Helps to identify problems, offer solutions, and participate in their resolution.

12. Maintains the confidentiality of information acquired pertaining to patient, physicians, employees, and visitors to Saint Joseph Mercy Health System. Discusses patient and hospital information only among appropriate personnel in appropriately private places.

13. Assumes responsibility for performance of job duties in the safest possible manner, to assure personal safety and that of coworkers, and to report all preventable hazards and unsafe practices immediately to management.

14. Behaves in accordance with the Mission, Vision and Values of Saint Joseph Mercy Health System

15.

16. Maintains good rapport and cooperative relationships. Approaches conflict in a constructive manner. Helps to identify problems, offer solutions, and participate in their resolution.

17. Maintains the confidentiality of information acquired pertaining to patient, physicians, colleagues, and visitors to St. Joseph Mercy Health. Discusses patient and hospital information only among appropriate personnel in appropriately private places.

18. Behaves in accordance with the Code of Conduct, Service Excellence Standards, and the Mission, Vision and Values of SJMH.

19. Assumes responsibility for performance of job duties in the safest possible manner, to assure personal safety and that of coworkers, and to report all preventable hazards and unsafe practices immediately to management.

Education:

Graduate of an accredited school of nursing

Bachelors degree – Preferred

Experience:

At least 3 years of cardiac nursing experience – Required

Demonstrates competence related to cardiac arrhythmia recognition – Required

Certification/Licensure:

Michigan license – Required

BCLS certification – Required

ACLS certification – Required in regional office locations if responsible for pharmacological stress testing.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran