Teller Service Associate (Platteville)

Description

A Dupaco Career is different. Youll work with an inclusive crew of caring, passionate, and fun-loving people and youll join them in working together toward a higher purpose. When you get here, you’ll know that your voice is valued and heard. You’ll find new and unique ways to make a positive impact just by being you. In the Teller Service Associate role youll learn skills that will benefit you throughout your Dupaco Career and youll find with that knowledge youll Know, Show, and Grow your way through YOUR Career Journey. There’s a lot to love about working at Dupaco… Whether its a great benefit package that helps YOU take care of YOU and helps YOU save for your future with the a generous 401k match, awesome starting pay of $18.25/HR, with monthly and annual incentives, and the ability to Build a Career Worth Loving.

#DupacoDifference. https://www.youtube.com/watch?v=OyrZxNXcC8

You’ll be:

Connecting with members and potential members by providing courteous, professional and knowledgeable service to increase member satisfaction and account usage

Accurately and efficiently processing transactions – such as deposits, payments, withdrawals, cashing checks, etc.

Actively listening to identify the member’s unique needs and educating them on appropriate credit union products/ services

Understand the technology that is available to the members and demonstrate to them how to use it

Performing miscellaneous operation duties in accordance with established policies and procedures

Promoting a positive and professional image of the credit union

You’ll need:

High school diploma or equivalent (i.e. GED) or equivalent experience

Customer service & cash handling experience preferred

Ability to exude confidence and lead by example in providing outstanding member service to members, potential members, and coworkers

Excellent communication skills with the ability to adjust your communication style to your audience

A positive attitude and strong desire to help others

Excellent computer skills with the ability to navigate between multiple programs

Qualifications

Skills

Required

Microsoft Outlook: Some Knowledge

Microsoft Word: Some Knowledge

Microsoft Excel: Some Knowledge

Preferred

Bilingual – Spanish: Intermediate

Behaviors

Required

Team Player: Works well as a member of a group

Dedicated: Devoted to a task or purpose with loyalty or integrity

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Required

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Required

High School or better

Experience

Required

Customer Service

Cash Handling

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)