Area Operations Manager – Prairieland FS, Inc. – Pittsfield, IL

At Prairieland FS, you have the opportunity to make an immediate impact. Working with the industrys top professionals, youll develop new expertise through varied job experiences and company-sponsored training programs. And youll be recognized and rewarded for your contributions. Plus, FS believes in attracting and retaining diverse talent. You can contribute your unique experiences and background to build a community that fosters mutual respect and meaningful relationships. REPORTS TO: Operations & Asset Utilization Manager STATUS: Exempt PURPOSE AND SUMMARY STATEMENT The Area Operations Manager provides management, supervision, and leadership for the operations of assigned locations, overseeing personnel, scheduling, logistics, product handling, services, and customer satisfaction. This role also involves managing locational staff, coordinating with sales teams, and ensuring operational efficiency to meet customer needs within a designated geographic area. It also consists in providing timely and accurate customer service to enhance satisfaction, maintain the company’s reputation, and ensure profitability. The ideal candidate will have a strong background in ag retail, excellent leadership skills, and a commitment to agricultural excellence. SUPERVISION AND LEADERSHIP Supervise all Location Managers in assigned territory. Train, organize, and direct employees to support increased, profitable sales and maintain high levels of service. ESSENTIAL JOB FUNCTIONS Assists in workforce supervision, including hiring, training, performance management, salary adjustments, and discipline, while leading and mentoring a team of professionals. This includes conducting performance evaluations, providing feedback, and fostering staff development through ongoing training and professional growth opportunities. Maintain strong relationships with key customers by addressing their agronomy, energy, feed, and/or grain needs and ensuring satisfaction with the services provided. Respond to customer inquiries, complaints, and requests in a manner that serves the customers best interests and the company’s well-being. Coordinate with sales teams to align operational activities with customer requirements and sales objectives while collaborating with sales specialists and location managers to generate additional profitable sales throughout the year. Create plans and manage logistics to ensure the efficient and timely use of materials, equipment, and personnel while overseeing the effective use of resources. Ensure compliance with all regulatory requirements, including safety protocols, environmental regulations, and industry standards. Promote a culture of safety within the team, conducting regular safety training and audits. Work with Location Managers to ensure all equipment, rolling stock, and facilities are properly maintained and in good working condition. Evaluate operating costs and product quality and adjust operation and inventory control programs to sustain and improve profitability. Acts as a liaison between assigned locations and other company departments and/or locations. Develop and implement operational policies and procedures to enhance productivity and service quality. Oversees the preparation of accounting records and work orders using company accounting software and assists locations in managing accounts receivable in accordance with company credit policies. Plans, organizes, and oversees internal and external projects. Support the annual budgeting process by coordinating and recommending budget plans to management. Develop and manage operational budgets to ensure cost-effective operations and maintain high service standards. Communicates all new territory opportunities to management. Supports the development of new locations. Identify opportunities for process improvements and operational efficiencies. Implement new technologies and practices that enhance service and customer satisfaction. OTHER JOB FUNCTIONS Supports and contributes to total company goals and objectives through collaboration efforts. Performs all other duties as assigned. REQUIREMENTS Educations and Experience Bachelor’s degree in Agronomy, Agriculture, Crop Science, Energy Management, or a related field. Master’s degree preferred. Minimum of five (5) years of experience in ag retail operations, with at least two (2) years in a management or supervisory role. Proven experience in retail agriculture operations or a related industry, a strong understanding of propane and liquid fuels, and a solid knowledge of agronomy practices, crop production, and agricultural products, that may include feed production and grain storage. Certified Crop Advisor (CCA) or similar certification is a plus. Proficiency in using agricultural and energy management software and tools. Functional Competencies Strong organizational and multitasking skills, with the ability to prioritize tasks and meet deadlines. Excellent verbal and written communication skills, with a professional demeanor. High attention to detail and accuracy in all tasks. Ability to work effectively as part of a team and collaborate with teammates at all levels. Ability to identify and address issues in a proactive manner. Strong customer service skills, with the ability to interact professionally with customers and teammates. High level of integrity and ability to handle confidential information. Core Competencies Demonstrated core competencies, including business knowledge, collaboration, communication, customer focus, decision-making, and skill development. Other Requirements Must have a valid driver’s license and satisfactory driving record. Demonstrates proficiency in the areas of competitive adeptness, inventory management, getting work done through others, customer creditworthiness, crop protection input products knowledge, soil needs, and field monitoring. Ability to work hours other than those considered normal at various times throughout the year to meet deadlines and demands. The role may require occasional travel to other company locations or industry events, with the ability to travel independently and stay overnight as needed. PHYSICAL DEMANDS Lifting/Carrying Frequency Pushing/Pulling Frequency Under 10 lbs. Frequently Under 10 lbs. Frequently 11-20 lbs. Frequently 11-20 lbs. Frequently 21-50 lbs. Frequently 21-50 lbs. Frequently 51-100 lbs. Occasionally 51-100 lbs. Occasionally Over 100 lbs. Not Applicable Over 100 lbs. Not Applicable Twisting/Turning Frequency Driving Frequency Bend Frequently Automatic Trans Not Applicable Climb Frequently Standard Trans Frequently Crawl Frequently Kneel Frequently Elements Frequency Reach Outward Frequently Exposure to Cold Frequently Reach Over Head Frequently Exposure to Heat Frequently Reach Over Shoulder Frequently Exposure to dust, dirt, debris Frequently Sit Frequently Exposure to chemicals Frequently Squat Frequently Exposure to high noise levels Frequently Stand Frequently Working from heights Frequently Walk-Normal Surfaces Frequently Walk-Slippery Surfaces Frequently Other Walk- Uneven Surfaces Frequently Keyboard/Ten Key Frequently Fine Dexterity Frequently Handling (grasping, holding) Frequently Repetitive Motion – Hands Frequently Repetitive Motion – Feet Frequently EMPLOYEE MISSION STATEMENT Prairieland FS, Inc. strives to provide a Total Rewards package that delivers exceptional pay for exceptional performance, recognizes your dedication to our mission, and helps us attract and retain the highest caliber of talent. We are an equal opportunity employer. Prairieland FS, Inc. is an equal opportunity employer, always looking for hardworking individuals to join our team.