Program Supervisor (Crisis Intervention) – PROGR006753

Program Supervisor (Crisis Intervention) – PROGR006753

DESCRIPTION/RESPONSIBILITIES:
Job Description: The Program Supervisor has responsibility for the clinical oversight of his/her designated staff and/or designated shift, as well as providing direct cares services to the extent determined by the Program Coordinator. This position has a part-time supervisory function with some administrative responsibilities. Formal administrative duties and supervision remain the responsibility of the Clinical Coordinator.

Position Type: Full Time – 3rd shift; Sunday through Thursday with on-call availability

Location: Reading, PA

Pay Rate: $27-28/hour

Job Functions:
Possess and apply knowledge of mental illnesses and disabilities, their symptoms, treatment, and social implications
Provide crisis assessment and support for direct service staff, as necessary, during designated working hours
Possess and apply knowledge of recovery principles and cultural competency principles
Ensure all program services are compliant with recovery principles and are culturally competent
Follow agency policies and procedures to carry out the care and treatment of clients and supervise other staff
Implement clinical service delivery goals consistent with agency goals and policies/procedures
Orient new program staff to the agency policy and procedures, the programs Standard Operating Procedures (SOP), and licensure/regulatory/contractual demands of the programs clinical services
Provide routine, quality supervision and consultation to program staff
Effectively use Word, Excel, Outlook, and MyEvolv
Provide comprehensive, objective feedback to the program Coordinator regarding the quality of the services offered by employees under his/her supervision as part of 90-day evaluations, annual evaluations, or as otherwise needed
Complete all personally required training as per Professional Development Plan or as per contractual requirements with agency payers
Provide quality service delivery as defined by the program description, and best practice standards, and in full compliance with licensure standards
Maintain quality documentation of service delivery
Participate in quality improvement initiatives as implemented within his/her respective program or service line
Report incidents through the incident management system in a timely and effective manner
Establish and maintain effective working relationships with clients, their families, payers, community support service representatives, and agencies
Minimize unnecessary program expenses
Report to direct supervisor, and other administrative staff as required, in a timely and comprehensive manner
Complete other responsibilities as assigned by the direct supervisor
Participate in training
Conduct chart reviews
Perform other duties as assigned

Minimum Requirements: Education: Bachelors or Masters degree in psychology, social work, education, or counselingExperience: Candidates with a Bachelors Degree require 5 years of experience. Candidates with a Masters degree require 3 years of experience. One year of full-time experience in providing direct mental health services to children, youth, or young adultsLicensure/Certification Requirements: License or Certification preferred, but not required

Required Clearances: Pennsylvania Child Abuse, Criminal and fingerprint-based federal criminal history; Verification that employee is not on any Medicaid/Medicare Exclusion listNote: At the discretion of the Personnel Officer, additional related experience and/or education may be substituted instead of the requirements specified under Education and Experience

Compensation Package: Chimes-Holcomb offers a generous benefits package to all employees who work a minimum of 30 hours per week. Benefits are available on the first day of a new month after completing 30 days of employment. Health insurance, including a flexible spending account, medica , dental, and vision are included. Paid holidays in addition to earned paid time off, 403(B) with company match, and 1-year salary of life insurance are available as well. Some benefits are available to employees working between 25-29 hours per week. Eligible employees can choose to participate in our transportation subsidy program, disability insurance, employee recognition programs, and referral bonuses.

Equal Opportunity Employer-minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity