Technical Support Specialist

Job Description

Insight Global is looking for a Remote Technical Support Specialist to support a large engineering consulting company. This position will be supporting Pinellas County, FL with technical support for their residents on assessing damages caused by the hurricane. Pinellas County will be sending out notices within the next few weeks, as these notices come out property owners will be calling in the explain the damages that have been done to their property. As a Technical Support Specialist, you will be responsible for documenting and assessing theses damages based on the property owners verbal descriptions and following create an action plan on county representatives who are able to provide on-site assistance shortly after. We are looking for individuals who come from a strong FEMA background and have an understanding of FEMA design principals and flood plane designs. This will be a short-term position to support the Hurricane Relief team for around 3-4 months.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Skills and Requirements

– Strong Understanding of FEMA Design Principals and Requirements

 - Strong Customer Service Skills and Verbal/Written Communication

 - Understanding of flood plane designs

Minimum of a High School Diploma or Equivalency Previous experience working directly for FEMA null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.