Field Claims Adjuster

There’s never been a better time to join NJM! With a nationally ranked reputation for outstanding customer service and a history that spans more than a century, NJM is a leading provider of worker’s compensation, automobile and homeowners insurance in New Jersey.

Become a member of our team and you’ll be part of a company who operates for the sole benefit of its policyholders and is committed to maintaining the highest levels of service. Team members are offered a competitive compensation package and benefits including: a 401k plan, health coverage, a generous paid time off plan, and much more!

Our General Claims Homeowners department has an opening for a Property Field Adjuster and is seeking a candidate who has excellent communication skills as well as strong organizational and time management skills. This role will be based in our West Trenton or Hammonton office location.

Hours: 8:00 AM- 4:15 PM

Salary Range: $48,000 – $90,000 Salary is commensurate with experience and credentials.

Job Responsibilities:

Appropriately handle, settle and close property damage claims by bringing a prompt and amicable resolution.

Handle 1st and 3rd party property claims.

Verify coverage, investigate new claims, contact all parties involved.

Ensure that claims are settled and negotiated based on company guidelines and applicable law.

Perform desktop assessment of damages and review of repair estimates.

Obtain all necessary documentation to support the claim investigation.

Communicate with policyholders throughout the processes to resolve claims in a fair & efficient manner.

Provide policyholders with all warranted documentation to assist in the investigation and settlement of the claim.

Travel throughout Central NJ is a requirement of the field adjuster role.

Required Duties and Responsibilities:

High School Diploma is required; A Bachelor’s degree is preferred.

Commercial/Building Structure Adjustment Experience is preferred.

A familiarity with commercial lines or claims is preferred.

Minimum of 1 year of relevant experience within a construction or insurance (Claims) capacity required.

Excellent customer service experience.

Multi-tasking abilities and technical skills needed.

Knowledge of MS Office.

Knowledge of Xactimate Estimating software preferred.

Multi-state claims handling experience is preferred.

Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.