Catering Ops Manager – Grand Rapids, MI

Eurest

Location: Grand Rapids, MI

Salary: $60K – $68K

Work Schedule: Mon-Fri hours vary, occasional weekends available

As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nations largest and most-prestigious companies — in every state and across all industries. As a member of Eurests leadership and professional support team, you will help our 16,000 chefs, and in-unit associates excel as they deliver world-class meals in corporate cafes and executive dining rooms with on-site catering through vending innovations and more.

Our company is innovative, high performing and fast growing. Our teammates are enthusiastic, committed to quality and thrive on consistently delivering unparalleled results. And did we mention we work with exciting companies and at interesting locations? Come grow your career with Eurest.

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in MyOpportunity to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email then you can check the status under Careers in MyOpportunity by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com. Click here (https://www.altogethergreat.com/wp-content/uploads/Professional-Management-QSG.pdf) to view the step-by-step instructions to refer a friend to this position.

Job Summary

Job Summary:

The Catering Operations Manager holds duties related to successful execution and coordination for on and off premise Company events. The position entails a need for excellent attention to detail and communication skills; ability to multi-task on a variety of projects simultaneously, accurate distribution of pertinent information both internally to all departments as well as to clients and related vendors. You will be expected to have excellent client skills in presentation and marketing ability.

Key Responsibilities:

Consults clients as to scope, expectations, setting, menu, collateral entertainment to have a successful and appropriate event within the client’s budget

Plans menus in consultation with the clients and chefs

Negotiates individual vendor contracts

Delegates to, and ensure that, the Event Manager coordinates and executes the event within the parameters established by the Catering Event Manager

Recruits, interviews, selects, and trains permanent and casual staff

Organizes, leads and motivates the catering team

Plans staff and event schedules

Maintains and develops accurate financial and administrative records

Serves as liaison and coordinator between Sales Catering Managers, Supervising Chefs, Staffing, Captains, Suppliers, Vendors, Rental Companies and Clients as needed to plan events

Assesses contract requirements and ensure satisfaction with the services delivered

Performs final review and assessment of catering events to determine if they meet performance and quality standards

Resolves customer concerns and ensures timely customer payment

Preferred Qualifications:

Operationally savvy industry professional with demonstrated leadership in managing people, events and the overall guest experience

Strong organization, time management and team motivation skills are essential for success in this role

Ability to work independently with little direct supervision

Ability to communicate effectively (verbal and written) with clients, senior management, and WPC support staff

Ability to respond effectively to continuously changing demands

Demonstrated experience in budgeting, P&L, labor and sales forecasting and reporting

Effective use of discretion to problem solve in a fast-paced environment

Excellent negotiating skills

Ability to establish credibility with senior culinary professionals

Human Resource experience including hiring, training, mentoring and development

3-5 years’ experience in a hospitality management environment (preferably in an off-premise catering environment)

The ability to manage in an environment with focus on client service, entrepreneurship and building and growing a strong business

Apply to Eurest today!

Eurest is a member of Compass Group USA

Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Eurest maintains a drug-free workplace.

Applications are accepted on an ongoing basis.

Associates at Eurest are offered many fantastic benefits.

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off (varies by site/state)

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)