Street Level Outreach Driver – EOC

Description
DEPARTMENT: STREET LEVEL OUTREACH
POSITION TITLE: DRIVER
STATUS: EXTRA ON CALL, NON-EXEMPT
SUPERVISOR: THE WAY IN SHELTER PROGRAM MANAGER
MISSION STATEMENT:
The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ to meet human needs in His name without discrimination.
Street Level Ministries is an outreach ministry of The Salvation Army Spokane Citadel Corps, The Way In Navigation Center; The Way Out Center, and local corps affiliates. It is a weekly urban outreach – primarily to the homeless in downtown Spokane.
SCOPE OF POSITION:
The Street Level Driver is an outreach focused position directed at homeless individuals living in Spokane County. The primary objective of this position is to aid individuals in Salvation Army programs with transportation needs and provide outreach services. The DCES will regularly engage area homeless, those experiencing homelessness living as vehicle residents at their parking sites, working with individual clients to identify and overcome barriers to sheltering and housing, and refer individuals to other resources in the community (mainstream services, benefit services, food assistance programs, childcare resources, etc.).
EDUCATION AND WORK EXPERIENCE:
2 years demonstrated experience in related social services.
Demonstrates understanding in: Outreach & City, County, and Partner Agency Human services
Strong Human relations skills; trauma-informed care; community building, and motivational interviewing.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
An ability to engage with diverse populations in a respectful and culturally responsive manner
Demonstrates a commitment to the values of equity and inclusion by honoring diverse characteristics and expressions of personal identity
Self-starter, persuasive, and compassionate
Understanding of basic conflict resolution
Team player
Detail oriented – highly organized – multitasker
Strong use of the English language in verbal and written communication
Ability to work in a fast-paced environment and maintain poise under pressure
Client centered mindset
Strong commitment to keeping client information confidential
Broad and up to date knowledge of community-based resources
Must successfully pass the background/reference check process
Ability and willingness to understand and fully comply with mandatory reporting requirements and laws pertaining to vulnerable adults and children
Obtain documentation of current TB test
Complete the Bloodborne Pathogen training within 90 days of employment
Possess a valid Washington State Drivers License, have at least one year of driving experience to perform the job safely, and have the ability to pass The Salvation Army driver requirements
Proficiency in using GPS and other navigation apps to find the most optimal route
Thorough understanding of traffic regulations, road signs, and routes
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Ensure that the vehicle is always fueled and ready for use
Arrange for vehicle repairs as needed
Ensures vehicle equipment such as brakes, lights, windshield wipers, etc. is maintained and operating properly
Reports vehicle problems to dispatchers or company mechanics
Submits accident reports when needed
Keep mileage records and repair records up-to-date
Observes safety regulations and state laws regarding vehicle operation; ensures passengers also follow applicable safety regulations
Transport program supplies and other goods to and from assigned destinations as needed
Provide formal and informal referral service to community resources; case management services in a multidisciplinary approach to service delivery
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