insurance customer service

insurance customer service.

leawood , kansas

posted today

job details

summary

$18.50 – $20 per hour

temp to perm

high school

category office and administrative support occupations

referenceAB4609996

job details

Our client, located in Overland Park, Kansas is currently hiring for Customer Service Agents to provide support to callers regarding insurance! This is a great opportunity to expand your experience in the financial field! Candidates must be local to the Overland Park, Kansas as you must be flexible to go on site as needed. Please online for consideration!

salary: $18.5 – $20 per hour

shift: First

work hours: 8 AM – 9 PM

education: High School

Responsibilities

Act as the first line for all customers, handling high volume of incoming calls related to various types of insurance

Underwrite new submissions to ensure new policies are correct, per guidelines.

Process endorsements, cancellations and reinstatement, and handle billing issues and complete policy issuance.

Review all underwriting information to correctly underwrite the policy.

Provide customer service to agents

Respond to by phone support, online chat and emails and meet required production KPIs as defined by leadership.

Review correspondence from agency including requests for endorsements for acceptability

Communicate in a concise, tactful, prompt and effective manner both over the phone and by email.

Maintain a positive working relationship with agents, customers, coworkers and others.

Skills

Call Center

Insurance

Follow-up

Active Listening

Insurance Claim Processing

Basic Computer Skills

Typing Skills

Qualifications

Years of experience: 2 years

Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether youre looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidates education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

get in touch

we are here to help you with your questions.

LJ

leanne jackson

1 602 200 3916 (tel:1 602 200 3916)

leanne.jackson@randstadusa.com