Program Manager/Sr Program Manager, Data Privacy & Governance

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why youll love this job

Achieve project goals by engaging effectively with stakeholders at all levels including technical subject matter experts, product teams, vendors, and senior management.

Strategize, implement, and maintain Data Privacy & Governance program initiatives that adhere to organizational objectives.

Develop and implement program tracking protocols and metrics wholistically for Data Governance.

Maintain organizational standards of satisfaction, quality, and performance.

Collaborate across the enterprise to enable Data Privacy & Governance standards.

What youll do

Guide Data Privacy & Governance program through the entire lifecycle. Maintain expert knowledge of data governance practices, concepts.

Work closely with project sponsor, cross-functional teams, and stakeholders to develop the scope, deliverables, required resources, work plan, budget, and timing for new initiatives.

Responsible for coordinating activities and communicating the project status, risks, and issues to stakeholders.

Develop and maintain process documentation, knowledge management tools, and other department resources.

Develop and manage budget for projects and be accountable for delivering against established business goals/objectives.

Work with other capability leads to identify risks and opportunities across multiple projects within the Data Privacy & Governance product.

Analyze, evaluate, and overcome program risks, and produce program reports for leadership and stakeholders.

Ideate and manage new pilots, POCs, RFPs and programs based on strategic business needs.

Manage budget and funding channels for maximum productivity

Define success metrics and track the evolution, adoption, and impact of the program, implementing improvements as needed.

Provide input to data policy and standards; data governance and management priorities; change management strategies and communication plans; and to the future composition, direction and roles of the data governance program and organizational framework.

Align data governance and management activities to facilitate data-driven decision making across the enterprise.

All youll need for success

Minimum Qualifications- Education & Prior Job Experience

Bachelors degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training

5 years of relevant experience, preferably in program management.

Preferred Qualifications- Education & Prior Job Experience

6 years of work experience with a Bachelor’s Degree or 4 years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)

Prior experience in risk and compliance program management

Proficiency with linear software development life cycles and software development methodologies such as Agile (SAFe) and waterfall.

Experience with Privacy and/or Governance Program Management

Skills, Licenses & Certifications

Excellent communications skills, both oral and written. Must be able to communicate effectively and confidently with users, team members and management.

Exceptional skills in leadership, time management, facilitation, and organization

Strong facilitation skills. Must be able to elicit requirements and action items from various personalities across organizational and geographical boundaries.

Must have exceptional organizational skills, including the ability to manage multiple projects simultaneously, prioritize tasks effectively, and meet deadlines.

Ability to foresee potential issues, devise contingency plans, and navigate complex organizational structures.

Aptitude for understanding, digesting and analyzing complex systems integration.

Ability to work some flexible hours due to varying time zones across

Experience in proposal writing

Demonstrate a curious and independent learning mindset

What youll get

Feel free to take advantage of all that American Airlines has to offer:

Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.

Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.

Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.

401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.

Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20 Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY

American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.