Manager Office Administration

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Manages, delegates, and performs the overall administrative function of a funeral home, cemetery and or crematory operation. Manages and coordinates the activities of support staff to ensure the highest quality services and products are provided.

Direct supervision of two or more full time employees

In accordance with company policies and procedures oversees processing of accounting support functions including collections, billing, verifications and payments of invoices, petty cash

Assigns processing orders and controls storage inventory

Coordinates the completion and filing of various forms and reports; verifies accuracy

Administers local HR processes as applicable

Collaborates and supports all other departments within the business unit

Reviews time cards and administers corporate payroll policies and procedures

Facilitates vendor coordination and supervision

Pulls monthly reports for key performance indicators

Trains staff in processes and procedures

Processes expense reports and tracks Capital Expenditure Authorizations

Conducts Sarbanes Oxley (SOX) Audits

Assists Associates in ensuring all documentation is SOX compliant

Maintains vehicle records and licenses

Updates General Price Lists and approves contracts as necessary

Manages Alarm Systems including codes, working order, etc.

Monitors document retention policies and disposes of expired documents in a secure manner

Prepares customer statements

Provides a collaborative, productive workplace environment for associate growth and development that instills pride, a sense of ownership, and the challenge to associates to exceed expectations

Assures compliance with all company policies and procedures

MINIMUM REQUIREMENTS

Education

High school diploma or equivalent

Completion of a diploma training program at a college or technical school preferred

Experience

5 years of administrative management experience with a strong customer service focus

3 years bookkeeping, general office, clerical accounting, and Accounts Payable experience

MS Project management and database software experience or equivalent

Knowledge, Skills and Abilities

Ability to multi task and set priorities

Ability to work flexible hours as needed

Ability to work with minimal supervision

Ability to display compassion and remain calm in stressful situations

Working knowledge of office equipment including, calculators, copiers, printers, and fax machines

Communication skills both orally and in writing

Customer service skills

Organizational and problem solving skills

Understands confidential matters and documents

Postal Code: 75225

Category (Portal Searching): Operations

Job Location: US-TX – Dallas

Job Profile ID: F00234

Time Type: Full time

Location Name: Sparkman/Hillcrest Funeral Home