Seasonal ​​​​​​​Customer Care Specialist- FT & PT

Boscov’s Seasonal Employment Opportunities

Boscov’s Customer Care Specialist- FT & PT

Nights & Weekend shifts required

Do you enjoy retailing but are looking to learn about the ecommerce side of the business? Then join our care center team today! Our Care Center Representatives are the front lines to assisting our customers via phone with navigating our website and placing orders.

Additional responsibilities include:

Answer customer’s questions regarding existing orders

Provide detailed product descriptions for merchandise on the Boscov’s website

Answer incoming calls for all store locations

Opportunity to learn additional customer service functions within our care center such as on line chat.

Job Requirements

Excellent customer service skills; sales skills helpful

Excellent written, verbal, and interpersonal communication skills; Good team player; ability to multi-task

Ability to work in a fast paced & goal oriented environment

Excellent computer skills

Online shopping experience a plus

Desire to learn additional skills to enhance level of customer services provided

Flexible scheduling to include evening, weekends and holidays

Bilingual in English and Spanish a plus.

Benefits

At Boscov’s, we value our employees, and that’s why we provide a competitive compensation and benefits package. As a member of our contact center operations team you will be eligible to receive:

Weekly Pay

Bonus compensation for successfully promoting the Boscov’s Credit Card

Storewide Employee Discount

Potential for regular employment following seasonal term

Much More!

Work where people love to shop!

Equal Opportunity Employer