Human Resource Generalist

Description

This hybrid role, based at our corporate office in Rochester, NY, collaborates with the Human Resources and management teams to drive HR initiatives that align with business strategies and deliver high-quality support.

What Youll Do…

Ensure compliance with federal, state, and utility regulations, including verifying eligibility to work in the U.S. and completing utility-specific reporting

Manage reporting requirements for government and customer employment data

Organize, file, and maintain employment records in compliance with regulations

Process duplicate identity claims

Serve as the organization’s Designated Employer Representative (DER), overseeing Alcohol & Drug Testing Policy and Procedures in coordination with HR Business Partners

Administer the Drug and Alcohol-Free Workplace policy, including pre-hire, random, post-accident, and reasonable suspicion testing

Maintain and update Drug and Alcohol Testing dashboards and Management Information System (MIS) reporting

Process vendor invoices

Support training and development initiatives and contribute to process improvements

Train and develop new or temporary HR coordinators

Oversee utility reporting and audits (e.g., National Grid background checks)

Manage utility badging processes (e.g., BGE)

Coordinate third-party unemployment claims

Participate in HR projects, cross-functional teams, and committees

Review and escalate background checks in collaboration with HR Business Partners

Monitor and maintain testing reports (e.g., National Grid)

Provide support on employee relations issues with guidance from the HR Business Partner team

Engage with clients using a collaborative, consultative approach, building credibility and trust at all organizational levels

Handle confidential and sensitive information ethically and professionally

Provide administrative support to ensure accurate record-keeping

Process employee terminations

Audit and approve Employee Change forms

Participate in the hiring and selection of HR team members

Assist with ad-hoc reporting, including compensation module reports

Keys to Success…

Working knowledge of multiple human resource disciplines

Exceptional interpersonal and communication skills

Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies

Robust analytical and problem-solving skill set

Ability to prioritize and manage a high volume of tasks flexibly

A strategic approach with the ability to see the strategy through action

What Youll Need…

5 years of relevant human resources experience

Bachelor’s degree in human resources or a related field, or an associate degree

SHRM or other HR-related certifications preferred

Proficiency in Microsoft Office Suite including Microsoft Excel

Knowledge of labor relations and/ or experience working in a union environment preferred

Proficiency in Human Resource Information Systems (HRIS), Applicant Tracking Systems (ATS) and Candidate Relationship Management (CRM) tools, preferred UKG Pro (formerly UltiPro) and/or JD Edwards system

Able to travel, including overnights, by ground and/or air transportation is required

Fluency in English and Spanish (written and verbal) preferred

Valid Driver’s License required

We offer…

Hybrid work in office

Health insurance plans

Paid time off

Employee stock ownership plan

Retirement & savings plans options

Employee assistance program

Salary Range $68k – $78k

Our DEI Promise: Our commitment to Diversity, Equity, and Inclusion (DEI) is key to the success of our business. We respect the differences among us, and we leverage those differences to create an environment where all employees feel welcome and fairly treated. We seek the best solutions possible by attracting and engaging a diverse workforce where all perspectives are sought and valued.