Director Of Crisis Services

General Purpose
Director of Crisis Services (DCS) is a critical strategic leader for
Solvista Health, and is responsible for oversight of all behavioral health
crisis care delivered by the organization.

To perform this job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential functions.

Essential Duties/Responsibilities
Provides administrative and clinical supervision of services related to 24/7
crisis response.
Directs the day-to-day operations of the Crisis Services Program.
Manages a team of supervisors and crisis clinicians who respond to client
emergencies 24/7/365.
Provides administrative management of system-wide quality assurance monitoring
program.
Promotes and supports the financial sustainability of crisis services programs
and SolVista Health.
Helps with grant applications/reports.
Obtains and implements contracts that promote community collaboration.
Identifies opportunities to develop other sources of revenue.
Coordinates and acts as liaison between all parties involved program areas.
Establishes, implements and evaluates policy, procedure and program content.
Conducts quality assurance activities according to best practices and
regulatory compliance.
Participates in a variety of inter and intra-agency meetings, conferences
and networks.
Responsible for program development to strengthen co-responder and mobile
crisis response.
Responsible for taking after-hours Supervisor on-call rotation as assigned.
Performs other duties as assigned.

Supervisory Duties (if any)
Crisis Services Teams

Job Qualifications
Knowledge, Skills, and Ability:
Possesses excellent clinical skills in assessment and crisis, lethality
evaluations.
Knowledge of program services, client needs and management techniques.
Knowledge and awareness of state and federal requirements and codes governing
treatment.
Possesses strong interpersonal and communication skills.
Ability to effectively communicate key data to senior management, board or
partners.
Ability to lead in strengthening internal communications with staff at all
levels.
Possesses personal qualities of integrity, credibility, and commitment to
organizations mission.

Education or Formal Training:
Masters degree in psychology, social work, or other mental/behavioral
health field from an accredited college or university.
Professional licensure that is consistent with degree and experience
(LCSW, LPC, LMFT).

Experience:
Minimum of 5 years of experience working in behavioral health,
emergency/crisis services, or human services including management experience.

Working Conditions and Other Conditions of Employment
Working Environment:
This job operates in a fast-paced, professional office environment and
routinely requires the use of standard office equipment such as computers,
phones, photocopiers. The position may require travel to conferences,
meetings and branch locations on a regular or intermittent basis. Work may
involve moderate exposure to unusual elements, such as extreme
temperatures, dirt, dust, fumes, smoke, unpleasant odors, and/or
loud noises. In the health center environment, there is potential for
contact with blood-borne pathogens and communicable diseases, as well as
potential for contact with dissatisfied or abusive individuals. There could be
interaction with persons who are mentally ill, disabled, elderly and
emotionall
Physical Activities:
These are representative of those which must be met to successfully perform
the essential functions of this job.
This is a largely sedentary role but can involve standing or sitting for
extended periods of time, bending at the waist, and using hands and
fingers to handle and file papers or operate assigned equipment. While
performing the duties of this job, the employee is regularly required to
talk or hear. Specific vision abilities required by this job include close
vision, distance vision, color vision, and ability to adjust focus.
Employee may also have to lift 10 to 25 lbs. unassisted.
Conditions of Employment:
Annual TB, federally required drug screening, and Influenza vaccination or
compliance with policy and procedure.
Required possession of a valid state drivers license.
Successful candidate must submit to and pass, post-offer drug screen.
Hybrid eligible
Ability to travel to all counties.

Solvista Health is deeply committed to building a workplace and community
where inclusion is not only valued, but prioritized. Were proud to be an
equal opportunity employer. All qualified applicants will receive
consideration for employment without regard to race, color, religion,
sex, sexual orientation, gender identity, national origin,
disability, or status as a protected veteran.