Coordinated Entry and Supportive Housing Services Director

Here is a great opportunity to take on a leadership role in the work to end homelessness and support those in need in Kitsap County. Bring your managerial and development skills to help KCR move into the future of coordinated entry and housing. Lead a growing team with your positive example. Participate at the local, state and federal level in community action.

Reports to: Agency Executive Director

FLSA Class: Salaried, Exempt

Job Type: Full Time

POSITION SUMMARY

Reports to the KCR Executive Director and is responsible for the successful direction and management of the Coordinated Entry and Supportive Housing Services Division. Serves as active member of KCR leadership team. Is responsible for planning, development and successful completion of the goals and objectives of the Division and how those goals and objectives work within the entire organization. Provides direction and guidance to a diverse team of direct service team leaders, social services and clerical staff. Establishes budgets, programing, personnel, and facilities plans Division. Responsible for developing and managing multiple grants within the division. Ensures that external customers are satisfied with the performance of the Division–(this includes the Board of Directors, Funders, and Community Partners).

WHY KITSAP COMMUNITY RESOURCES?

Kitsap Community Resources (KCR) is a great place for individuals with initiative and leadership goals. KCR is a dynamic organization with rapidly evolving programs working to solve big challenges: All while working within the frame of grants and available funding. KCR is seeking individuals who thrive in change and see the opportunity to develop new systems, new partnerships, and grow their own role while growing the organization and community. Considerations for alternative job designs are encouraged, and individuals with other skills beyond this posted role are encouraged to apply. This includes grant writing, organizational leadership, transitional operations, trauma-informed care, local insights, lived experiences, and other skills pertaining to the management and stewardship of community resources.

DUTIES & RESPONSIBILITIES

LEADERSHIP

Lead innovation of positive cultural change within department and across the organization

Demonstrates and set a positive example of professionalism, ethical behavior and accountability

Participates, assumes leadership roles, and insures success on KCR planning bodies and process improvement teams.

Strengthens the agency through innovation and employee empowerment

Committed to building and sustaining a diverse staff and foster an atmosphere of respect.

Provides leadership and personal involvement in carrying out agency mission and vision.

Creates and sustains customer focus through quality values and continuous improvement.

Proactively engages in issue identification, development and resolution to reach consensus.

FINANCIAL

Manages Coordinated Entry and Supportive Housing Services Division budget through monitoring, forecasting and ensuring compliance.

Develop and oversee federal, state and local housing grants to include preparation of proposals, grant applications and supporting documents, by researching, identifying, developing and responding to public and private grant opportunities.

Collaborates with other divisions to reduce costs and expand services.

Ensures successful relationship with funders through compliance, reporting and cultivation of the funder relationship.

INTERNAL OPERATIONS

Achieves operational objectives by contributing to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.

Coordinates effectively with other KCR divisions.

Mobilizes and encourages team, establishing the specific (or concrete, day-to-day) plans, projects, and objectives needed.

Supervises program development, operation and evaluation.

Supervises and insures the training, orientation and evaluation of managers and employees.

Creates staff development plans.

Recognizes employee contributions and promotes a positive work environment and ensures employee morale.

EXTERNAL OPERATIONS

Promotes KCR and its mission and values to the community, coordinating with the Community Relations Unit.

Represents KCR to national, state and local governments as assigned.

Networks with external resource providers and participates in community organizations as assigned.

Participates in community organizations.

Accepts other duties as assigned by Executive Director.

KNOWLEDGE, SKILLS & ABILITIES

Multi-Lingual preferred

Must have strong leadership, program development and management skills.

Budget development and monitoring.

Grant and/or contract writing and administration, preferably in the field of supportive housing.

Knowledge of Community Service Block Grant reporting preferred.

Excellent written and verbal communication skills and ability to present to diverse audiences.

Working knowledge of MS Office programs at a proficient level.

Concern for and understanding of low-income or unhoused communities, personal lived experience a plus.

Occasional out-of-town travel and attendance at night meetings.

Industry-related software applications

EDUCATION/EXPERIENCE

B.A. / B.S. in Human Services, business management or related field OR commensurate work experience.

4 years experience in demonstrated successful leadership/management.

Partnership building and community relations experience.

Government grant writing experience and contract management preferred.

Continuing education and/or certifications in related fields.

LICENSE(S) AND/OR CERTIFICATIONS

Valid Washington State Drivers License.

Current auto liability insurance and reliable transportation.

Must be able to pass an FBI fingerprint background check and a Washington State Patrol criminal background check.

ESSENTIAL PHYSICAL/MENTAL FUNCTIONS

Requires intermittent sitting, walking, twisting, and bending.

Requires the cognitive ability to assess accuracy, communicate effectively and exercise judgment based on facts and data.

and the ability to remain calm and provide appropriate advice and information.

Demonstrated cognitive ability to problem solve, develop concepts and plans and communicate them to operational staff for execution.

Demonstrated cognitive ability to collect, aggregate, analyze and report effectively on relevant data.

Positive social and interpersonal skills.

BENEFITS

Medical, Dental, Vision (KCR pays 100% of employee-only coverage)

Life Insurance/AD&D

Short and Long-Term Disability

401K (after first year, KCR contributes 6.5%, no match required)

Vacation and sick time accruals

Paid holidays

CORE VALUES

Kitsap Community Resources core values are a vital part of each position and employees are expected to uphold them to the fullest.

Integrity – taking care to honor our commitments in an ethical manner

Compassion – genuinely empathizing with those we serve

Excellence – demonstrating a high level of performance in all we do

Diversity – showing honor and respect to all individuals we serve

Collaboration – so we seek out partnership opportunities

Teamwork – supporting our employees and partners as we fulfill our mission

Kitsap Community Resources recognizes that ideas come from a diverse mix of minds, backgrounds and experiences. KCR is committed to attracting and retaining a diverse staff, by honoring experiences, perspectives and unique identities of the community in which we serve. KCR provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, nation of origin, sexual orientation, gender identity, genetic disposition, disability, veteran status or any other protected category under federal, state, and local law.

All duties and requirements listed in this job description are subject to possible modification to reasonably accommodate individuals with disabilities. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position; employees will be requested to follow any other job-related instructions and perform any other job-related duties requested by their supervisor.

KITSAP COMMUNITY RESOURCES is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. KCR is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at KCR are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex, pregnancy, age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past