Eligibility Referral Specialist 1 – Knox County JFS

Eligibility Referral Specialist 1
Pay: $17.69 as of 07/01/2024

The Eligibility Referral Specialist 1 determines financial eligibility of applicants for public assistance programs.  Daily responsibilities include conducting interviews by telephone or in-person, obtaining verifications, gathering data, computing budgets, and drawing eligibility conclusions, explaining programs, making referrals for additional resources, documenting case activities, and managing an assigned caseload.

The successful candidate will have:

– A high school diploma or equivalent (post-secondary coursework in social services or case management is a plus, but not necessary)
– Above average interview skills
– Ability to pass a pre-employment drug screen and background check
– A current, valid drivers license
– Thorough knowledge of general office functions and processes
– Above average proficiency in grammar, punctuation, spelling, and basic mathematics
– A service minded attitude with outstanding customer service skills
– Ability to type and effectively operate/navigate computer programs and be proficient in Microsoft Office 365 (Outlook, Word, Excel, and SharePoint)
– Excellent verbal and written communication, critical thinking, and problem-solving skills
– Ability to work under pressure in a fast-paced work environment and to re-prioritize work assignments
– Capability to work harmoniously with others and collaboratively with a team
– Regular and dependable attendance

Whats in it for you?

– Full-time public employment with benefits
– Monday — Friday work schedule with 8:00 am — 4:30 pm work hours
– Excellent medical, dental, vision insurance
– Paid time off including personal/professional time, vacation, and sick leave
– 11 paid holidays
– Public employees enjoy OPERS retirement with a generous match
– Opportunity for career growth and upward mobility

Please send resume to OMJKnoxjfs.ohio.gov or complete application below.