Strategic Account Manager

Your Title: Strategic Account Manager – North American region
Job Location: Remote US or Canada
Our Department: Field Systems

Are you dedicated to customer satisfaction and enjoy working collaboratively
to identify and deliver account expansion opportunities?

What You Will Do
As a Strategic Account Manager for the North American region, your
responsibility is to maintain and grow relationships with our key clients.
Your role is crucial in ensuring client satisfaction, driving revenue
growth, and identifying opportunities for upselling and cross-selling. You
will act as the primary point of contact for our clients, comprehending
their business needs and providing strategic solutions to help them achieve
their objectives. This position demands exceptional listening,
communication, negotiation, and problem-solving skills, as well as a
deep understanding of the industry and our clients businesses.

Cultivate and sustain robust relationships with key clients, acting as their
primary point of contact for all inquiries, concerns, and escalations.

Comprehend clients business objectives, challenges, and market trends
to provide strategic counsel and solutions that align with their goals.

Conduct regular business reviews with clients to evaluate their
satisfaction, identify areas for improvement, and uncover opportunities
for growth.

Collaborate with internal teams, including Sales, Marketing, and Product
Development, to ensure client needs are met and exceeded, and ensure
smooth project implementation and successful delivery of services.

Collaborate with our distribution channels to ensure they are providing
exemplary customer service whether sales, training or support.

Identify opportunities for upselling and cross-selling, working in close
collaboration with the Sales team to develop account expansion strategies.

Remain current with industry trends, the competitive landscape, and market
conditions to proactively identify potential risks and opportunities for our
clients.

Travel up to 50%

What Skills & Experience You Should Bring

Strong negotiation and influencing skills, with the ability to drive results
and overcome obstacles.

Strong interpersonal and communication skills, with the ability to build
rapport and trust with clients.

Excellent problem-solving and analytical skills, with the ability to
identify and address client needs effectively.

Successful track record in account management, with a focus on strategic
relationship building and revenue growth.

Exceptional organizational and time management skills, with the ability to
prioritize tasks and meet deadlines with the ability to manage multiple
accounts simultaneously while maintaining a high level of attention to detail.

Knowledge of the industry trends, market dynamics, and best practices in
account management.

About Our Field Systems Division
The Field Systems Business segment brings together hardware and positioning
technologies.
The following links are recommended in order to better your understanding of
Trimble, and the products available within this particular division.

Trimble: Innovation at its best

Trimble: A History of Outstanding Innovations

Trimble: Geospatial

Trimble: Civil Construction

Trimble: Advanced Positioning

Compensation
Annual earnings for this role will be a mix of base salary commission
driven by goals and sales at 70/30 split.

Trimbles Inclusiveness Commitment
We believe in celebrating our differences. That is why our diversity is our
strength. To us, that means actively participating in opportunities to be
inclusive. Diversity, Equity, and Inclusion have guided our current
success while also moving our desire to improve. We actively seek to add
members to our community who represent our customers and the places we live
and work.

We have programs in place to make sure our people are seen, heard, and
welcomed and most importantly that they know they belong, no matter who they
are or where they are coming from.

Trimbles Privacy Policy
-Pay Equity
–