CONTACT REPRESENTATIVE (OA)

Summary You will serve as a CONTACT REPRESENTATIVE (OA) of NMRTC CHARLESTON SC. Responsibilities You will communicate with representatives from area Operational Commands regarding the appointment, reevaluation and medical board process for their personnel. You will assist the program managers with counseling, explaining policies, identifying regulations, and completing procedures pertaining to the individuals particular type of medical board. You will update related program applications including the Veterans Tracking Application (VTA) and Limited Duty Sailor and Marine Readiness Tracker (LIMDU SMART) throughout the LIMDU and DES processes and as directed by the program manager. You will assist the PEBLO and Deployability Coordinator with scheduling, planning and updating data reports for the monthly Temporary Limited Duty Operations Program Board (TEMPO). You will provide administrative assistance with all aspects of the DES program and TDRL service members to include counseling and education on the DES process, appointment scheduling, case file maintenance, scanning and releasing medical records. Requirements Conditions of Employment Qualifications Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-05 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: Experience utilizing knowledge of all policy, guidance and program activities sufficient to carry out duties that support the PEBLO. Experience utilizing knowledge of the healthcare delivery system, medical terminology, human anatomy and physiology, procedures, major diseases and injuries, military and civilian medical organizational structure. Experience utilizing general knowledge of all Patient Administration programs. Experience utilizing comprehensive knowledge of Limited Duty program. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. Education Additional Information This position is covered by the Department of Defense Priority Placement Program. Additional vacancies may be filled by this announcement. A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments. During the application process you will have the option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: http://www.secnav.navy.mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.pdf PPP applicants will be placed at the FPL, if determined Well Qualified (WQ). To receive priority consideration, the FPL must be the same grade level or equivalent of the retained grade or the grade held immediately prior to separation. ICTAP Applicants: To be considered well-qualified and exercise selection priority as an ICTAP candidate, displaced Federal employees must satisfy all qualification requirements for the position and receive a rating in the highly qualified category (score 85) or higher. ICTAP candidates must provide copies of all of the following documentation at the time of application: 1) agency notice; 2) most recent performance appraisal; and 3) most recent SF-50 or notification of personnel action that includes position, grade level, and duty location. Applicants who do not provide this documentation will not receive consideration as an ICTAP candidate. For more information about ICTAP eligibility please review the following link: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/federal-employees/career-transition/ MSP/PPP applicants must currently hold the required security clearance. This position is eligible for part time, substantial or ad-hoc telework at the discretion of management. This is a bargaining unit position.