Outside Parts Sales Representative

Summary:
The Outside Parts Sales Representative is responsible for growing parts business while continuously identifying and developing new business opportunities through existing accounts and prospective new accounts for Stoops Freightliner – Western Star.
Duties and Responsibilities:
Frequent local travel in assigned territory to make sales calls to trucking/leasing companies, truck/trailer independent repair facilities, municipalities, and school bus garages
Establish and maintain strong relationships with new and current customers
Develop and maintain a thorough knowledge of products and services provided
Actively seek and identify prospective new customers through cold calling
Develop constant awareness of market/industry trends as well as competition/competitive products and communicate these with management
Develop sales plans with management and review sales plan progress regularly to ensure personal and departmental goals are achieved
Timely completion and submission of daily customer visit logs
Maintain customer contact information and communications utilizing the Companys CRM Salesforce
Review sales activities, new sales opportunities, and sales objectives with management
Assist with customer parts returns, issues, and disputes as requested
Participate in job-related training and development
Collaborate with internal departments on any customer needs
Forward any possible leads for sales or service to the appropriate person/department
Help customers with warranty problems when applicable per the policies and procedures of Stoops Freightliner – Western Star
Other duties as assigned
Minimum Qualifications:
High School diploma or equivalent
Minimum 3 years experience in heavy-duty truck parts or service
Working knowledge of trucks, diesel engines, air brakes, HD transmission, axle, and driveline
Superior selling skill based on probing to uncover customer needs
Good customer service, communication, telephone, and organizational skills
Self-motivated, driven individual
Truck Country / Stoops Freightliner-Western Star Offers:
Competitive Salary
Comprehensive Benefit Package
401K Plan with Company Match
Truck Country / Stoops Freightliner-Western Star is one of the largest Freightliner dealership groups in the U.S. today, serving customers at locations in Illinois, Indiana, Iowa, Ohio, Michigan, and Wisconsin.  For nearly 60 years, Truck Country/Stoops has offered new and used medium and heavy-duty trucks, expert service, an extensive parts inventory, and convenient financing options.
Truck Country / Stoops Freightliner-Western Star is part of McCoy group, Inc., which was founded in 1958 by Robert McCoy in Shullsburg, WI.  Today the company is still family-owned and is operated in the leadership of the McCoy family.

Affirmative Action/Equal Opportunity Employer – Qualified women, minorities and people with disabilities encouraged to apply