Associate Operations Coordinator

Aston Carter

Seeking Associate Operations Coordinators in Eden Prairie, MN!!

Job Description

Provide shipment information, create orders activating shipments, build loads, assign loads, schedule appointments, track and trace shipments, enter events, and invoicing.

Monitor task boards and assigned email accounts to respond to customer and carrier requests.

Document events utilizing knowledge gained through SOPs and experience, and when required, follow defined escalation procedures and training.

Follow through on customer or carrier requests to ensure satisfaction.

Escalate questions or requests when necessary.

Validate and ensure the accuracy of load data in systems according to company and customer standards.

Other duties or responsibilities as assigned according to the team and/or country-specific requirements.

Hard Skills

Shipment information management

Order creation and activation

Load building and assignment

Appointment scheduling

Shipment tracking and tracing

Invoicing

System data validation

Soft Skills

Customer service

Attention to detail

Problem-solving

Effective communication

Team collaboration

Work Site

This is a fully on-site position in Eden Prairie, Minnesota.

12 Month Contract position

This is a second shift from 4:00 PM-12:00 AM.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

Hiring diverse talent

Maintaining an inclusive environment through persistent self-reflection

Building a culture of care, engagement, and recognition with clear outcomes

Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

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