Disaster Recovery Program Manager – Remote
Prime Therapeutics
Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make.
Job Posting Title
Disaster Recovery Program Manager – Remote
Job Description
The Service Management Principal IT: Disaster Recovery Program Manager is responsible for developing and advancing the Service Portfolio for Service Management processes, based on the ITIL (IT Infrastructure Library) framework, in support of key business and IT initiatives. This position is responsible for the Service Continuity Management/Disaster Recovery practice, ensuring service delivery quality and operational excellence across IT using standard processes, best practices, and business engagement. This position will develop a Service Continuity/Disaster Recovery strategy, program roadmap, build solutions to complex problems and lead cross-functional projects.
Responsibilities
Serves as expert consultant and subject matter expert in the company for the Service Continuity/Disaster Recovery (DR) service portfolio and partners closely with other ITIL portfolio areas such as Configuration Management, Availability Management, Incident Management, Change Management, and Service Level Management
Works with IT Leadership and experts from multiple teams to design and implement complex DR process interfaces and their enablement within multiple applications and tools
Functions as Program Manager of multiple interdependent highly complex Service Continuity/Disaster Recovery projects including DR test exercises, DR plan builds, and DR tool/application enhancements
Collaborates with IT senior leaders and business senior level stakeholders to understand business needs, to solve problems, and advance IT capabilities
Leads efforts to build consensus on DR best practices and processes at the senior leadership level and contributes to development of DR service strategies
Leads implementation efforts related to the DR service portfolio, including management of organizational change, communication, and training
Presents executive summaries, reports, and metrics to IT and business leadership on the state of the DR service portfolio and project performance
Participate in crisis/enterprise incidents as needed to aid in understanding business impact, driving recovery, and external customer communications
Other duties as assigned
Minimum Qualifications
Bachelor’s degree in business, computer science or related area of study, or equivalent combination of education and/or relevant work experience; HS diploma or GED is required
8 years of relevant experience in multiple IT service management areas
Must be eligible to work in the United States without need for work visa or residency sponsorship
Additional Qualifications
5 years experience with Disaster Recovery solution design, planning and testing, including at least 2 years managing/leading a DR program or complex DR projects
Experience with enterprise Service Management tools (e.g. ServiceNow)
Familiarity with the concepts of DR and High Availability within public cloud solutions, e.g. Amazon Web Services or Google Cloud Platform
Demonstrated ability to effectively present information and respond to questions in large and small group situations and is interpersonally effective
Demonstrated ability to effectively present at leadership level, and lead consensus building efforts on strategy, organizational change and implementations
Extensive experience with productivity software & reporting tools such as Microsoft PowerPoint, Sharepoint, Word, Excel, Visio, Miro, PowerBI,
Preferred Qualifications
1 year of leadership/management experience
Disaster Recovery, Business Continuity, Cybersecurity, or ITIL Certifications
Experience with architecture & engineering design of IT infrastructure platforms, backup/data protection systems, or cybersecurity
PBM or healthcare industry experience
Minimum Physical Job Requirements
Ability to travel up to 10% of time
Constantly required to sit, use hands to handle or feel, talk and hear
Frequently required to reach with hands and arms
Occasionally required to lift and/or move up to 10 pounds
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
Reporting Structure
Reports to a Director in the Information Technology department
Potential pay for this position ranges from $115,400.00 – $184,200.00 based on experience and skills. Pay range may vary by 8% depending on applicant location.
To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page (https://www.primetherapeutics.com/careers/benefits/) and click on the “Benefits at a glance” button for more detail.
Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, or any other basis protected by law.
We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.
Prime Therapeutics LLC is a Tobacco-Free Workplace employer.
Positions will be posted for a minimum of five consecutive workdays.
Prime Therapeutics fast-paced and dynamic work environment is ideal for proactively addressing the constant changes in todays health care industry. Our employees are involved, empowered, and rewarded for their achievements. We value new ideas and work collaboratively to provide the highest quality of care and service to our members.
If you are looking to advance your career within a growing, team-oriented, award-winning company, apply to Prime Therapeutics today and start making a difference in peoples lives.
Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, or any other basis protected by law.
We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.
Prime Therapeutics LLC is a Tobacco-Free Workplace employer.
If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at 1.866.469.1257 or email Careers@primetherapeutics.com.