Training Coordinator

Job Description

General Purpose:

Plan, coordinate, and conduct employee training that includes on-the-job training in production processes and quality systems in compliance with all regulatory and technical requirements. Collect and gather criteria data for evaluating effectiveness of training activities. Provide recommendations for training program revisions to meet new training requirements and to maintain up-to-date technical information.

Job Duties and Responsibilities:

Coordinate and conduct job task and training needs analysis.

Conduct in-house training programs (new hire and annual on-the-job training) in compliance with all regulatory and technical requirements.

Review course content, training materials, and procedures (standard operating procedures and WI); recommend methodology; and coordinate training aide development.

Conduct training sessions, summarize criteria for evaluating effectiveness of training activities, conduct training effectiveness assessments, and implement required corrective/preventative actions.

Maintain accurate training documentation and recordkeeping.

Partner with managers and supervisors to enhance employee job performance.

Recommend training program revisions to meet new training requirements and to maintain up-to-date technical information.

Collaborate with management to ensure training is regulatory and technically compliant.

Dedicate effort to safety as we expect every employee to leave work in the same condition as they arrive.

Follow all DFA good manufacturing practices (GMP) and work in a manner consistent with all corporate regulatory, food safety, quality, and sanitation requirements.

Exhibit the values and ethics of Dairy Farmers of America through honesty, discretion, and sound judgment.

Adhere to all DFA Quality, Safety, Environmental, and GMP policies and procedures and report any nonconformity.

Attend required training, including but not limited to Safety, GMP, Hazard Analysis and Critical Control Point (HACCP), and Safe Quality Foods (SQF).

The position requires flexibility because assignments may be required and undertaken with minimal notice.

The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties and skills required. Other duties may be assigned as required.

Requirements

Education and Experience

High School Diploma or General Education Diploma (GED)

Associate’s Degree preferred

5 years of experience in a skill-based training environment

3 years of experience in a manufacturing environment preferred

Food and/or beverage experience preferred

Certification and/or Licenses – Prefer certificate of completion for FDA Better Process School, but required to obtain within first year of service

Knowledge, Skills and Abilities

Knowledge of company computer systems and Microsoft Office Suite

Knowledge of principles and practices of training

Knowledge of training task analysis and effectiveness assessments

Knowledge of federal, state, and local environmental and safety rules and regulations

Knowledge of GMP, HACCP, and SQF requirements

Skill in technical writing and editing

Able to communicate clearly and effectively, both verbally and in writing

Able to consider impact of actions and decisions on employees, coworkers, and customers

Able to respond courteously and efficiently to inquiries, complaints, and requests

Able to view problems, opportunities, and solutions from a company-wide perspective

Able to mentor and provide assistance to coworkers

Able to work with accuracy and attention to detail

Able to work with and influence others

Able to perform task and duties without direct supervision

Able to work in collaboration effectively and foster good teamwork

Able to handle challenging or conflict situations with tact and professionalism

Able to read, write, and speak English

An Equal Opportunity Employer