Pre-Arrivals Specialist

Hourly Rate: $25.75

Targeted Application Deadline: 10/23/2024

Are you looking for a place where meaningful moments are made together?

At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Pre-Arrival Specialist at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

Where great benefits lead to a life fulfilled .

Competitive Pay

Medical/Dental/Vision/401K opportunities

Travel discounts

Credit Union Membership

Tuition Reimbursement

Professional Counseling & Family Support

Growth and Development Opportunities

Benefit Eligibility will vary by position

As a Pre-Arrival Specialist, a typical day will include:

Creates, Maintains, and updates the pre-arrival templates and Owner communications.

Coordinates with other departments to conduct routine maintenance.

Replies to all Vacation Planning emails/calls within the specified time frame.

Corresponds with guests regarding villa location and other special requests.

Communicates special requests to other departments and/or VIP amenities.

Guest Experience and Company Standards

Welcome and greet guests and anticipate and address their needs.

Interact with colleagues and guests professionally and promptly.

Contribute to team goals.

Always follow company policies and safety procedures.

To Become a Pre-Arrival Specialist at MVW:

Available to work various shifts, holidays, and both weekend days.

Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

Lift/Carry/Push/Pull Items that Weigh up to 10lbs without assistance.

Position may require background and drug screeningcontingent on company policy in accordance with applicable legal requirements. 

HVO

Are you looking for a place where meaningful moments are made together?

At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Pre-Arrival Specialist at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories where everyone is connected by care and inclusivity.

Where great benefits lead to a life fulfilled .

Competitive Pay

Medical/Dental/Vision/401K opportunities

Travel discounts

Credit Union Membership

Tuition Reimbursement

Professional Counseling & Family Support

Growth and Development Opportunities

Benefit Eligibility will vary by position

S ite Specific Perks

As a Pre-Arrival Specialist, a typical day will include:

Creates, Maintains, and updates the pre-arrival templates and Owner communications.

Coordinates with other departments to conduct routine maintenance.

Replies to all Vacation Planning emails/calls within the specified time frame.

Corresponds with guests regarding villa location and other special requests.

Communicates special requests to other departments and/or VIP amenities.

Guest Experience and Company Standards

Welcome and greet guests and anticipate and address their needs.

Interact with colleagues and guests professionally and promptly.

Contribute to team goals.

Always follow company policies and safety procedures.

To Become a Pre-Arrival Specialist at HVC :

Available to work various shifts, holidays, and both weekend days.

Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

Lift/Carry/Push/Pull Items that Weigh up to 10lbs without assistance.

Position may require background and drug screeningcontingent on company policy in accordance with applicable legal requirements. 

We are committed to providing associates with benefits including:

Medical/Dental/Vision Insurance (HSA & FSA available)

Paid Time Off

Paid Sick Leave per Colorado law

Paid Holidays/Paid Floating Personal Days

401(k) Retirement Savings Plan

Employee Stock Purchase Plan

Group Life/Disability Insurance

Tuition Reimbursement

Employee Assistance Program

Travel Discounts, including a family and friends’ rate

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture