Product Manager, Software Sustainment

Integrated DNA Technologies (IDT) is the leading manufacturer of custom oligonucleotides and proprietary technologies for genomics applications. Our work is complex and cutting-edge, and our team members are curious, creative thinkers who understand that good data drives smart decisions. At IDT, we realize that although science may be uniform, people are unique. We promote a culture where engaged people are motivated and have opportunities to achieve their full potential, as part of one global team.

IDT is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.

This position is part of the Gene Reading Solutions Product Management Team managing the Archer Next-Generation Sequencing (NGS) Product line located in Boulder, Colorado and will on-site. At IDT, we are one global team. We celebrate our differences, engage in healthy debate, and are inclusive. Together, we accomplish great things!

In this role, you will have the opportunity to:

Manage the sustainment and maintenance of NGS analysis software products, ensuring timely updates, bug fixes, and performance enhancements while providing business justification and anticipated return on investment. Own early development and prototyping requirements definition for customer-driven innovation activities.

Gather and analyze feedback from customers, support teams, and other stakeholders to identify trends, areas for improvement, and prioritize sustainment activities.

Identify opportunities to leverage existing analysis capabilities to solve custom problems in new or adjacent markets; create and maintain a sustainment roadmap that aligns with the companys strategic goals and addresses the evolving needs of the NGS market.

Drive execution technically and commercially in partnership with the assay product management team, software team, marketing team, and regional sales. Ensure comprehensive documentation of product changes, updates, and best practices to support internal teams and end-users.

Provide expert-level support for escalated customer issues, working to resolve complex technical challenges and ensure customer satisfaction. Develop training materials and conduct training sessions for internal teams and customers to enhance understanding and effective use of NGS analysis software products.

The essential requirements of the job include:

Master’s degree in bioinformatics or related field

3 years of NGS bioinformatics development or support experience, and at least 2 in customer facing roles.

Ability to define new product features and enhancements based on user needs; own the transformation of RUO product definition and customer needs into software requirements (using Agile methodology) and lead the team in building solutions that meet these requirements.

An understanding of how to prioritize, organize, and manage the product backlog. Build epics, define stories and enhancements in Agile format using Jira boards/tickets.

Ability to develop and communicate business cases in collaboration with assay product management for new market opportunities and proposals

It would be a plus if you also possess previous experience in:

PhD in bioinformatics or related field

Previous experience with assay design and bioinformatics software for next-generation sequencing/genomic data analysis

Experience as a software product manager, product owner or similar position with software development life cycle and scrum methodologies experience

The salary range for this role is $110,000-$130,000. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future.

This job is also eligible for bonus/incentive pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Companys sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what’s next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit www.danaher.com.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

The EEO posters are available here (https://www.dol.gov/agencies/ofccp/posters) .

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@danaher.com to request accommodation.