Case Manager RN

Indian Preferencein hiring is given to qualified enrolled members of Ketchikan Indian Community (KIC) and Native Americans consistent with P.L. 93-638 and in accordance with KIC policy and other applicable federal laws.

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PURPOSE

Ketchikan Indian Community (KIC) job descriptions are a management tool to help organize duties and provide employees with the employers expectations with regard to a specific job classification. The responsibilities listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is a reasonable assignment for the position. This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.

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JOB SUMMARY

Incumbent in this position will be responsible for the coordination and continued evaluation of patient care across the health care continuum. This care includes planning, coordinating, tracking, and evaluation of the care of patient populations identified by the clinical staff as being at high risk, of high volume, or requiring special care coordination.

May be occasionally asked to assist in clinical patient care as needed.

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JOB DUTIES and RESPONSIBILITIES

– The Case Manager, clinic team and Director of nursing will identify:
– The following Patient Populations known to be at high risk due or in need of close monitoring.
– Elders
– Hypertension (HTN) patients
– Diabetes (DM) patients
– Cancer Related Chemotherapy
– HIV/AIDS
– Asthma
– Hepatitis
– Chronically ill and at-risk pediatric patients
– Others as deemed appropriate
– Patients who could benefit from case management assistance, such as:
– Team conferences
– Care planning
– Patient Contracting
– Family Meetings
– Assists the team in the development, implementation, and evaluation of tracking systems to ensure continuity of care and follow-up according to KIC, American of Ambulatory Health Care (AAAHC) accreditation, State, Federal, and Indian Health Service (IHS) standards of care.
– Serve as team liaison within KICTHC and outside agencies to assist in communication and collaboration of healthcare, including disease screening referral processes.
– Participates in Case Management related quality improvement activities upholding AAAHC standards.

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MINIMUM QUALIFICATIONS(Education and Experience)

– Possess current valid State of Alaska drivers license with a record acceptable to KICs Insurance carrier.
– Registered Nurse in the State of Alaska or eligible to practice in the United States as a commissioned officer of the U. S. Public Health Service.
– Current BLS certification and able to obtain ACLS / PALS certification.
– Graduate Degree in nursing, from an accredited school of Nursing.

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PREFERRED QUALIFICATIONS(Education and Experience)

– Bachelors degree from an accredited school of Nursing.

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NECESSARY KNOWLEDGE, SKILLS, and ABILITIES

– Knowledge of professional nursing principles, practices, and procedures for age appropriate basic to the ambulatory setting;
– Knowledge of a wide variety of medical disorders, their normal course, anticipated complications and therapeutic interventions for patients of all ages;
– Knowledge of cl nical / technical skills such as cognitive, psychomotor, and technical understanding;
– Knowledge of critical thinking skills as needed for the position such as problem-solving, time management, priority setting, planning, creativity, ethics, resource allocation, clinical reasoning, reflective practice, learning, and change management.
– Knowledge of the Health Insurance Portability and Accountability Act (HIPAA);
– Skill in administering, implementing, and documenting therapeutic measures in a correct and safe manner;
– Skill to operate software programs and specialized medical equipment;
– Ability to perform routine treatments such as inhalation therapy, catheterization, dressing changes, venipuncture, IV therapy, CLIA waived point-of-care (POC) lab testing, and other procedures within the scope of nursing practice and as ordered by the practitioner.
– Ability to conduct an age appropriate patient assessment to determine nursing diagnosis, plan of care, and ongoing data reflecting patient outcome and changing conditions;
– Ability to communicate professionally over the telephone and in person in a positive and clear manner;
– Ability to manage multiple tasks, including telephone, computer operations and in-person visits simultaneously;
– Ability to take verbal instruction and complete assigned project by established deadline;
– Ability to be flexible in order to perform at the highest level as a team player;
– Ability to utilize maximum degree of professionalism and diplomacy with those who may be experiencing a high degree of stress both mentally and/or physically (both patients and co-workers);
– Ability to work independently with minimal supervision and able to prioritize assignments;
– Ability to maintain confidentiality of all KIC operations and staff.

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KIC COMPETENCIES

Cultural Competency:Tobe respectful and responsiveto the health beliefs, practices, and cultural and linguistic needs of KIC Tribal Members. Developing cultural competence is an evolving, dynamic process that takes time andoccurs along a continuum.

Commitment:To serve Tribal Members and set a high standard for yourself in your performance; strive for results and success; convey a sense of urgency and bring issues to closure; and stay persistent despite obstacles and opposition.

Customer Service:Meet/exceed the expectations and requirements of internal and external customers; identify, understand, and monitor the needs of both internal and external customers; always talk and act with customers in mind; and recognize working colleagues as customers.

Effective Communication:Ensure important information is passed to those who need to know; convey necessary information with respect, clearly and effectively orally or in writing

Responsiveness and Accountability: Demonstrate a high level of conscientiousness; hold oneself personally responsible for ones own work; and do the required fair share of work.

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WORKING CONDITIONS

The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is frequently required to stand and/or sit. The employee is occasionally required to walk, sit, climb, or balance. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and depth perception. The noise level in the work environment is