IT Equipment Coordinator , OTS

Description

Job summary

Amazon, one of the top 100 companies in the United States, has an immediate opening for a IT Equipment Coordinator in our Fulfillment Center. Fulfillment Centers throughout the U.S. handle millions of items from tens of thousands of vendors and ships them across the globe each day. The successful IT Equipment Coordinator will be responsible for utilizing his/her skills to provide assistance to the operations team by maintaining IT inventory, coordinating ordering, delivery, and audits of assets assigned to the IT department, and maintaining general standardized housekeeping of all IT areas. Amazon seeks individuals who are willing to Work Hard, Have Fun, and join us in making Worldwide History.

Key job responsibilities

Responsibilities include allocation and maintenance of IT equipment throughout the Fulfillment Center. IT Equipment Coordinators are also responsible for the RMA and repair process for all devices under warranty. The IT Equipment Coordinator is a member of the larger IT team within the FC and will specifically support the Junior and Senior Technicians in daily projects and activities as directed. This position reports directly to the IT manager for the fulfillment center.

Basic Qualifications

Understanding of basic computer/network concepts and terms

Experience with inventory management and asset tracking

Experienced background with computers troubleshooting and repair

Experience in Microsoft Office applications including but not limited to MS Word, Excel, Power Point, and Outlook

High school diploma or equivalent • Stand/walk for 10-12 hours at a time

Willingness to work flexible shifts and schedule including weekends, nights, holidays, and rotating shifts from days to nights

Authorization to work in the U.S. without sponsorship

Must be able to bend and lift equipment throughout the shift

Preferred Qualifications

Experience in maintaining inventory levels including storage and procurement

Experience troubleshooting thin clients, PCs, scanners, and portable handheld terminals

Experience troubleshooting and maintaining laser printers and zebra printers

Excellent customer service abilities

Excellent written and verbal communication skills

Highly self-motivated and customer-centric

Ability to manage multiple customer requests simultaneously

Ability to prioritize work based on department and production objectives

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.